I went into Old Hundred Grill & Grocery, with my trailer at the front entry way, and told the only person on staff behind the glass that i was returning my trailer. I gave her my name and she said she saw the trailer number. She told me to park in the back along the fence line, not over the sewer. I asked where to leave the lankets and she said to leave outside behind the trailer. I asked for a receipt and she said she could not get me one. I proceeded to park the trailer (not over the sewer), took the bags out and left along fence line. I took photos of the trailer and trailer number including inside then left. Now 6 days later i get charged a late fee for returning the trailer 2 days late. I responded to email it said to contact and it came back undeliverable. Called the phone number and it was disconnected. This by far has been second to worst experience with a UHaul rental. Do NOT return trailers to Old Hundred Grill & Grocery.
CUYLER L
Old Hundred Grill & Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pelzer, SC 29669
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Customer Reviews
- 4.0 Average Customer Rating
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I was not happy with the owner of the store when I got my furniture pads six of them were filthy wet and he told me to take them anyhow I was so unhappy because I paid my money to U-Haul. I would not recommend anybody to get a U-Haul from this place ever!!!
ATRINA HThis location is a gas station. The guy at the register was too busy talking to someone on the phone while trying to help me and a customer. Yes the equipment was clean however one of the chains were broken, had to take one off of another trailer. Also the cord to connect to your lights was not able to attach to my truck. However overall, if you use the mobile app to check in its easy and quick at this location.
Caiden HIt was not cleaned and the check engine was on when I picked it up and made weird noises when going downhill
Christopher JVery professional and knowledgeable Very respectful and helpful also. Will return for all my hauling needs
WAYNE S