Rented trailer for 12hrs (9am-9pm). Called to let location know we would be later than our expected return (12pm). We were charged an extra 12 hrs rental which seems a little excessive as opposed to adding only an additional 3hrs....or even letting it go as the facility was closed over the return time anyway and had no opportunity to re-rent the trailer.
ADAM S
Hamiltons Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pembroke, ON K8A0K8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
He helped us connect the trailer and made sure we understood how it needed to be connected.
SUSAN PThe pick up place in pembroke was fine. But i was suppose to pick up in renfrew and U Haul changed it last minute that wasent good i reserved ahead so i wouldnt have to drive the detour so that wasent good
Melanie HIt would be good to complete the return while at the location instead of just leaving it to be done after I have left the location
DAVID KI reserved an appliance dollie, two furniture dollies, and 12 moving blankets. Upon arrival I was notified that the location did not have any of these which caused a significant inconvenience for my moving day. The engine of the uhaul died once when it went into reverse (thankfully it started back up again). It was also not cleaned prior to pick up.
Rebecca C