I prefer a full service UHaul location
James F
Ace Hardware 656
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Peoria, IL 61615
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They don’t have everything you need there. Would have preferred the main U Haul location instead.
KEITH HEasy pick up process. Everything as expected.
JOSEPH LI asked to drop next to my home and the lady on phone said they could switch my drop off location so I had to leave and drop a extra 30 minutes out of my way waste of my time and fuel. Won't be using them anymore.
gregory hProvide customer service. I went in store to pick up trailer, only to be told use the app. When I had trouble using app, the guy couldn't help and finally said just take the trailer. There was no trailer hookup insepction, althought your website said it was required. I figured it out. An hour later got a call that I hadn't picked up the trailer, I explained I had it and was told it would be taken care of. Finally, that night since I didn't get any text or credit card charge, I realized it still wasn't checkout to me and probably not insured. So, I got on the chat line, I was told I could only have picked up the trailer in the store not on app... you need to get your story straight. Then, was told to call during working hours to get this resolved, why can't chat person do it? So, I said I will take care of it when I returne the trailer as planned. This seemed to trigger correct action as 6am next morning, I got a text that trailer was now checked out to me and my credit card was charged.
Michael A