Start with improving the website responses & imputs-even at the dealer they had dard time just putting in my address which was already in the system. Next make it so I can get the item I need in the town I live in-had to drive an extra 1-1/2 hrs plus fuel to get a dolly. The time & fuel cost more than the rental, why couldn't a local dealer get one for me?
SEAN M
R&D Moving and Storage Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Petersburg, ON N0B2H0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The experience was great, the staff very personable and professional.
GREG Wthe pick up was easy and the truck worked great. My only concern is that we returned the truck full of fuel and we paid in full the amount we were given. My credit card was then charged an additional $38 later that day. When we were notified, we were then told we were under charged when we returned the truck. I am very upset that my credit card was charged without my consent and it makes me leery of renting from the same location. I don't like that kind of business. A phone call discussing that we were undercharged BEFORE my card was charged would have been the right and professional way to do business. If we owed the money, I would have of course authorized the new charge but it should have been a discussion before my card was charged the extra amount.
DAVID QExcellent service, really the customer service very friendly.
ALEJANDRO MDropped off when location was closed and used the app to return. Overall not happy with the booking experience on the app. Would not recommend anyone book through the app.
JEFFREY N