Trailer Rental & Towing in Philadelphia, PA at Gas Star Fuel LLC
(U-Haul Neighborhood Dealer)

332 reviews

7601 Frankford Ave   Philadelphia, PA 19136

(215) 535-3782

Location Hours

  • Mon-Sun: 6 am - 12 am

Services at this Location:

Contact Us

(215) 535-3782

7601 Frankford Ave
Philadelphia, PA 19136

Services at this Location:

Location Hours

  • Mon-Sun: 6 am - 12 am
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Philadelphia, PA 19136

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

332 reviews

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Write a review
Rating:
1.0

Very unprofessional, did not value me as a customer

IESHA B. 
Rating:
5.0

Amazing and efficient service you can find anywhere else!

Austin J. 
Rating:
2.0

The tire was low already yet I get blamed for it i was told I did 35 miles when there no way from only traveling 5 time a 6 min ride each trip and a 15 min ride once I was told over phone and when I did it myself on phone it would be a cheaper price yet getting charge almost 100 dollars for something that was supposed to be way less

Laurie M. 
Rating:
1.0

Rude

anthony D. 
Rating:
5.0

Cost was unreasonably high for what I got. I rented a van to return a couch because the company isn't doing return pick ups during the pandemic & it cost more to rent the van than the pick up service would have cost even though I still had to do all the labor. Plus, there were several hidden fees once the payment finally processed and although they didn't cost much I still find it off-putting to see unexpected charges on the bill.

DANIELLE E. 
Rating:
1.0

guy at gas station was rude.

YAMALIA W. 
Rating:
1.0

The station is filthy The van was displaying service messages The passenger seatbelt was broken The rear doors on the van did not close properly

John C. 
Rating:
5.0

for the next one, don't let them smoke inside the car

MIGUEL A. 
Rating:
1.0

The truck did not run well , the transmission was going , the speakers were broken up .there was graffiti all over the truck and nd the door was smashed in , the service was not good either

Nancy D. 
Rating:
3.0

The people at this location were very nice and very helpful, however, I had a reservation for a 15 foot truck and when I got there they told me my truck was in Ohio and I was in Pennsylvania. All he could do was offer me a 10 foot truck which meant I had to borrow a pick up truck off of a friend. I tried to call U-Haul to complain but I was on the phone for 48 minutes and then I had to hang up so I could drive. I will be calling them back because I think they should give meSome kind of discount for the trouble that I went through and the time that I wasted

Lisa B. 
Rating:
5.0

Great customer service from start to finish. Clean and well maintained vehicle.

DEIRDRE L. 
Rating:
1.0

1st of all I reserved a truck at my local u-haul center and unbeknownst to me they obviously did not have one and they defaulted my request to a gas station in Philadelphia. Philadelphia is the armpit of Pennsylvania I do everything I can to avoid the city of Philadelphia and if it was not for the fact that I needed a truck at last minute I would have never even walked in to this gas station it's filthy the truck was filthy there was dirt in the back I have plenty of pictures to prove it the truck itself was in a state of disarray the person that waited on me I never received a confirmation paper I never received a contract I never signed anything and when I returned it I just had a key the person behind the counter I asked if there was a receipt he told me no I don't know what I'm going to get charged they never checked my mileage they never checked my fuel in or out myself being a Christian man I made sure I put the exact fuel back in the truck to the original amount I took a picture of my mileage before and I took a picture of it when I returned it I have a service animal as well and the owner of a gas station told me I was not allowed in his facility because of my dog she has a coat on that defined her as a service animal I explain this to the ignorant man at the counter he did not wanna hear it kept shaking his head and proceeded to throw the key at me because I asked for the key back so I can take a picture of my mileage nobody was there to inspect the truck before or after and I really hope that there are no funny business going on with my credit card as far as charges go I rented it for A-day I only used it for a couple hours I understand that I am responsible for A-day that is fine but there was only 30 miles used I originally had said 50 but I only used 30 so I also witnessed the person behind the counter selling pills to a street person and not that that is any of your business or does u-haul probably even care and if it wasn't for Philadelphia police being so badd at what they do I would have reported it but they would never even come out but anyway the whole experience was horrible and It really left a very bad impression on me I have rented with you haul several times always using a local spot like I said they deferred me back to a Philadelphia gas station and if you really truly valued your uhaul name you'd go to this station and see what is going on there it's an absolute mess right there and their mess leaves myself with a horrible Customer experience

William B. 
Rating:
1.0

They over charged me they charged me, they charged me for the insurance that I didn't want I usually use my own insurance.

Ronald B. 
Rating:
3.0

Lights were lit up on dashboard for oil and tires

David F. 
Rating:
3.0

I knew there had to be a catch $30 was too good to be true , I used the van for approx 3 hours and it cost me $82 . $1 a mile , wow , I will never rent from Uhaul again

Gregory M. 
Rating:
1.0

We've rented from the blvd location numerous times and always have a good experience. This place however Was the ABSOLUTE worst!! The truck I ordered was not available ...the truck we received shut off on us twice but the worst part was the owner of this shop. Rude, angry and aggressive. I will NEVER rent from this place again!! It's closer to our home but. It worth the aggravation. Told us to “go somewhere else he doesn't care” every time I tried to say the contract didn't match the vehicle he kept taking over me saying we weren't charged!! I was explaining that I wanted my reservation to match what I was receiving. He just kept talking louder and louder. The place itself is dirty and I think this is a completely shady operation. If I was uhaul I would not, in any capacity, want that man representing me. The worst experience ever.

James K. 
Rating:
2.0

The truck that I reserved was not at the location or even available at that location. I don't understand why it is on the website if it is not available at the location. It was a very big inconvenience for me as I had to make two more extra trips than I had planned, more time and more money.

Melanie C. 
Rating:
3.0

Quick service. Easy to get the keys and go. Also easy to check van back in.

Tomia S. 
Rating:
5.0

Nothing, my experience was great. Will definitely use again.

patrick S. 
Rating:
5.0

Good business!

NAETIMAH V. 
Rating:
1.0

That gas station was just a terrible location overall to pick up the uhaul. When I arrived to pick it up the lady told me I had to wait 20 minutes I assume because she didn't know how to do it or because she wanted to take other customers before me in which she did.

Bianca M. 
Rating:
5.0

It was a shame they didn't have a larger truck, but we were able to make it work with the smaller one. The gas station also would have been an added bonus for returning, but it all worked out. The customer service was great and we were able to shop for snacks after a long moving day. We were also grateful for the long hours.

martina R. 
Rating:
5.0

All good

cheryl B. 
Rating:
3.0

The truck came with a master lock attached to the gate preventing the latch from fully engaging. The agent tried to find a key and tried to cut it off, without success. He tried multiple times to reach a manager without success. He was never able to remove the lock and I lashed the gate to the latch slot, which worked adequately for the local move.

terry K. 
Rating:
1.0

Well the cops came in to speak to the owner about incidents at the store. It was dirty and smelly. They sold loose cigarettes and kratom. The owner gave me the wrong keys 3 times. Left my debit card and id out for all the customers to see. Made us wait outside while the place was getting questioned by cops. Was so unorganized. Missed the check in questionarre because she took so long. Uhaul had 160 miles and grafitti all over it. Would not recommend and pretty disgusted uhaul made us go there to get it. Not the location we chose.

Brian Z. 
No reviews have been submitted for this location.

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