Trailer Rental & Towing in Philadelphia, PA at U-Haul Moving & Storage at Quartermaster Plaza

1720 reviews

2990 S 20th St   Philadelphia, PA 19145
(Drive to 24th st and Oregon Ave and head past the Planet Fitness)

(215) 468-2014

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(215) 468-2014

2990 S 20th St
Philadelphia, PA 19145
(Drive to 24th st and Oregon Ave and head past the Planet Fitness)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Trailer Rentals

One-Way and In-Town Local Rentals in Philadelphia, PA 19145

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1720 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

I wish U-haul would figure out a way to check out faster. Even though I was pre-checked in and had uploaded my license it still took about 45 minutes waiting in line, and this was with only three parties in front of me. The people working were very nice and helpful, both in the office and in the yard.

Steven K. 
Rating:
4.0

The truck I rented looked clean but the smell was overwhelming and almost requested another one !!

Mark C. 
Rating:
3.0

No customer service Did return via app and just left the keys on the front desk

Stephen S. 
Rating:
3.0

Employees need to work instead of talking "trash" while customers standing there waiting for service.

Victor N. 
Rating:
3.0

Lower the prices per mile.. My rental total $64 But I paid $90 in mileage.. That's not kool..

JAMES B. 
Rating:
3.0

There is always only one person at the counter 85 percent of the time. That person is expected to answer phones and take rental orders which can last almost 20 minutes. This leaves a long line of people waiting. The people at the counter are great. They need some help!

RENEE T. 
Rating:
1.0

Price is way more than I expected there was a fee for 18.99 with no reason

LAMONT W. 
Rating:
5.0

Nothing. Experience was great. Staff was friendly and helpful. Van was clean, modern, and comfortable.

DOLORES D. 
Rating:
1.0

Train your personal to read odometers properly so they don't stiff people for additional mileage and so they don't waist their time trying to straighten their mistakes! I was charged for 17 extra miles!

DOMAGOJ D. 
Rating:
1.0

Please call me 609-364-6368

Lucas U. 
Rating:
5.0

Always a great pleasure to rent from U-haul

EVONE D. 
Rating:
1.0

THE Milage was wrong and I denied to check it off we submitted a picture of the milage> when I ask the owner (Who was very Rude & Conceited) to view the picture he said I don't have it! I did not travel 90 or 80 miles in that truck ! when I got the truck it was nasty trash all in the back, Nothing was clean ! the seats were dirty, the windshield was smeared with some type of liquid on it I thought it was the outside so I didn't worry too much but when I started to drive away I use the windshield wiper fluid to clean it off, it was the inside of the windsheild the outside. This whole ordeal was a Nightmare ! I will NEVER RENT A U-HAUl TRUCK FROM THAT LOCATION EVER!!!!! And I refuse to pay for 90 miles I did not travel in your truck! Respectfully, Rev Vincent Moto

Vincent M. 
Rating:
4.0

Customer service excellent, however equipment fair at best. 78K miles on 26' truck, but radio didn't work, cab reeked of smoke, and the suspension made scary noises throughout the journey.

Benjamin W. 
Rating:
1.0

I was double charged. I keep calling customer service and no one is answering. Customer service at the location was horrible. Employee was on the phone talking (flirting) with multiple customers waiting. First time with Uhaul and probably the last.

Meechi C. 
Rating:
1.0

I'd never deal with these people again. My experience with uhaul has been horrible. Also was overcharged for my truck!

KEVIN B. 
Rating:
4.0

Stop overbooking the trucks. I booked a reservation with U-Haul specifically because it said the truck I need was available for 12 hours. I was called the day before pickup and told the truck is actually only available for six hours. They offered to rent me a cargo van instead; the point is if I KNEW it was only available for six hours, I would never have made the reservation in the first place. I would have used a different company. U-Haul needs to start honoring its reservations, or fix whatever broken system is used to make them. This was my second time using U-Haul. The first time (same location) they changed my pickup location to 8 miles away the night before. At almost $2 a mile, that would have added at least $30 to my bill. I ended up having to rent two cargo vans and hire a driver for the second one. Long story short, I will never use U-Haul again.

Adam M. 
Rating:
5.0

They kept hounding me to bring the truck back after I told him I needed it for an extended time they told me I was inconveniencing other family when I had to drive my grandmother to Atlantic City to help her move they don't care about no one they're very ignorant never will I rent my truck again

DOMINIC V. 
Rating:
5.0

No comments/suggestions during this visit.

Olivia C. 
Rating:
5.0

More people working in the morning to speed process up

DARNELL H. 
Rating:
5.0

do alwaydgood job

CHEICK D. 
Rating:
3.0

Sales reps were not very helpful. Not accommodating to help. Gave poor instructions. Went in month ahead of time to understand process, told to return a week ahead of needed date. When I got there told. We can't help you on a Saturday go on line to do it. Folks rent a truck maybe once or twice in there life, a little assistance would be nice. Oh and there is a 50 mile minimum and was given a truck with 34 miles of gas. Thankfully only went 7. That's all a have to say. I accomplished my task.

Gaeten D. 
Rating:
1.0

Up to now I haven't completed my contract because it is complicated

Hugh F. 
Rating:
4.0

nothing

FRANCIS C. 
Rating:
5.0

Happy renting

EVONE D. 
Rating:
1.0

Truck was disgusting. Dried ice cream all over the front cab and broken glass in the back. I took pictures and still wanted to charge ME for cleaning when I dropped it off. If you pay 811$ for a i haul you shouldn't have to smell sour ice cream and have your feet stick to the floor.

Jennifer J. 
No reviews have been submitted for this location.

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