This was a horrible experience overall. The associates were completely unprofessional. I was charged twice for the same rental. When I brought this to their attention they said I was wrong. Neither of the associates practiced social distancing or wore masks while they were helping customers.
Moving Truck Rental in Philadelphia, PA at U-Haul Moving & Storage at Quartermaster Plaza
Moving to or from Philadelphia, PA 19145? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Quartermaster Plaza.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Quartermaster Plaza
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Philadelphia, PA.
Cargo vans and pickup truck rentals in Philadelphia, PA
U-Haul cargo van rentals and pickup trucks in Philadelphia, PA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Philadelphia, PA 19145. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Give ash some more help
David was very nice and helpful.
You can improve for the next customers faster service.
Staff at location were very helpful. Overall, very unsatisfied with U-Haul's procedures and policies overall. Costs were not clear and comprehensive throughout the process, and if I had been aware of all the additional charges and headache I would have encountered by choosing U-Box, I would have went with Pods or another reputable moving company.
The two associates working at the store yesterday could not have been more unprofessional. The three associates did not wear masks while they were inside or outside of the facility. They did not make even a minimal attempt to practice social distancing with customers. The three associated used excessive profanity while in the building directly in front of customers. They also screwed up my reservation two times costing me an hour of moving time. I will never use this facility again.
Nothing. The service was done with professional efficiency.
There was some type of coating on the outer windshield making id difficult to see through. 2. During the return of the vehicle customer service was very unprofessional. There was an issue between the two front desk employees. I was treated as if I caused a work overload between the two of them. I strongly suggest that your surveillance be reviewed from the time My daughter and I walked in.
Gave me a truck almost at E Charged me for fuel after I refilled it to where I got it overall terrible experience terrible customer service should be ashamed
The customer service at 2990 s 20th St was not good at all. Wait for a long time and the representative was inefficient!
Truck return app is convenient... but a hassle when you're in a hurry...
Very very very expensive, I took the van from Oregon Ave to Front and Girard round trip the total millage was 22 miles , why I was charged 39 miles? What a scam called environmental fee $2, wawww, another rental fee $2 , and a rental fee $19.95 . Uhaul is a good scammer.
I was charged double the amount of what I saw in the web site. I was charged $1.89 and the web site stated $0.99 per mile.
Keep ash there he is very professional and handle the customers with kindness and curiosity sign mr.harris
Uhaul rep was not wearing a mask. Customer service needs improvement.
Back customer service poor communication AMD misleading information
Bad and slow customer service
I was given the worst uhaul truck ever. It was making all kinds of noises and the brakes were squeaking
Customer service needs a lot of work
We were switched from the woodland location to this one the day prior. Upon arrival we asked if we could be downsized to a 10' truck even though online said there were none available. Aaron was very helpful and was able to provide the smaller vehicle.
My experience was awful. Everyone at this location should be fired.
I requested a pickup 10 minutes from my house. Night before was contacted and redirected to another location 1hour and 20 minutes from my home. When I was 20 minutes from the new pickup location I was called telling me that I could pick it up at noon. At 12:15pm I called uhaul and was told that the trailer had not been returned. I was then told that I had to drive another hour plus to Philadelphia to pick up the trailer. Staff was nice but I was extremely upset and disappointed by my whole uhaul experience.
Great overall service