Truck was dirty and still had items in it and little to no gas the clerk in the store told me to put gas and bring it back how I picked it up which is exactly what I did and was charged and extra $60 on top of getting gas and paying a deposit
VONSHAY C
Bell Road Shell Carwash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85023
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Always a pleasure to work with the staff at this location. Friendly, accommodating, and welcoming thank you.
CODY NBooked a truck for 24 hours, but was charged for 48 hours, plus $30 for insurance ($15 ea day), I have not selected it as I have my regular car insurance that covers rentals. Had an issue with the back door stuck in fully open position and took me a while to get it closed up, therefore was late to return a truck for an hour or so and of course they charged me 48 hours instead of 24 hours.please refund a day of truck rental and insurance, thank you. Vadym
VADYM PInside of truck was filthy. Windshield was so dirty you could barely see to drive. Really a safety hazard.
FAYANN SWould also like to commend the people who helped us at the call center as well as the storage facility. Please check your records for their names. One female and one male (I think the male was Dale or Dave? Don't remember the female name at all). They really deserve commendations. They all went above and beyond expectations, for customer service.
SCOTT L