No one was at the location to complete the rental process. I called a number and a man named Chick answered and said he would have someone help me. I waited 45 minutes and contacted him after no one showed up to assist. He complthe paperwork over the phone and had someone from the car wash hook up the trailer. He asked me to contact him when I dropped the trailer off later that evening and I did. I left him a message to follow up with me as he said for my inconvenience he was going to help on the rental price. I never received a call back and was emailed a receipt 2 days later. I never asked for a discount but when your company offers one and then doesn't follow through it is not a good experience.
Trailer Rental & Towing in Phoenix, AZ at Bell Road Shell Carwash
Moving to or from Phoenix, AZ? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Phoenix, AZ 85023 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Phoenix, AZ
Cargo trailers in Phoenix, AZ are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Bell Road Shell Carwash!
Utility trailers are perfect for towing large or oversize cargo in Phoenix, AZ 85023. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Bell Road Shell Carwash provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Phoenix, AZ and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Phoenix, AZ online today!
Trailer and Towing Supplies
The person I had to get the keys from was not wearing a mask. The van was dirty on the outside, and the windshield was dirty.
Need better customer service!!
I reserved a 15 foot truck and they didn't have one so they assigned a 20 foot truck, which was too large and had worse gas mpg. The windshield was dirty and the cab smelled like smoke and scented air freshener. It would have been nice for them to notify me of the change to a larger truck. If I had more time, I would have canceled and gone to another facility.
The truck had damage all over it. Also, I never used the dolly. The seal was never broken but I was charged for it.
We rented on line for 19'th ave and bel The computer feted is a truck at 3 rd and bell With no info given on the change We know we rented But went to the wrong location ?computer Glich
I am grateful for the help U Haul provided picking up the trailer I rented. I contracted the covid virus and was hospitalized. The trailer sat the entire time at a customers house. I asked fir a monthly rate on the trailer and was told that was not possible. I will end up paying over $2000 in rental fees. This is going to create a significant hardship for me because I have been unable to work as a result.of my illness. The fees in addition to my medical bills is going to set me back quite a bit. I understand U haul bears no fault in my illness i was hoping that a monthly fee or a discounted fee could be agreed upon. I am very grateful that Uhaul did go out to my customers residence and pick up the trailer that was a huge help. I am still hopeful that a reduction in the fees is possible. Thank you for your consideration .
My reservation was not ready on time. It was more than two hours late and they did not honor the reservation guarantee
The young man that disconnected the trailer was awesome. Very nice and personable. The young lady that checked the trailer in was very nice and helpful.
I ordered a furniture dolly and the employee at the gas station giving me the keys didn't believe that I ordered one because she wasn't able to see the dolly on her end. I had to sign into my account on my phone to prove to her that I ordered the dolly.
The cab of the 10' truck was not clean and the windshield was filthy. There was only 1 clerk on duty in the gas station/convenience store so either I, or other customers, had to wait while she took care of multiple transactions.
Cab smelled like cigarettes. The entire front of the truck was splattered with bugs, especially the windshield! I cleaned myself it cz it was gross. Other than that okay.
The truck had garbage inside. The truck seat was very, very hot from sitting in the sun. The attendant tried to be as quick and helpful as she could be in between taking customers.
I feel Uhaul just needs to explain the deposits clearer up front on how they work and how soon you get your money back. Especially since I did them a favor of bring a box trailer up to phx for them!
Lights didn't work on the trailer and it was the only one there. With a deadline I didn't have a chance or choice, I had to take it. It was scary, but it was okay during the day.
I did not like the fact that they could not give me my refund that I have to wait for a check in the mail.
Very fast and hassle free process.
It would have been nice to be told we needed a lock. First time rented and we didnt have a clue. Stopped at hotel with no lock
Great service! Easy to use and very affordable!
2 dozen blankets were reserved, but facility had only seven blankets available.
Be to work on time. Fill windshield washer.
Love the mobile check-in check out software! Very easy to use!
I reserved online for a four day rental. When I went to pick up truck I was given keys, and girl pointed to truck. Upon inspecting truck it was dirty inside and numerous dents, scratches and graffiti on the truck that was not marked. When I went in and said someone needed to come and look at truck, she did and just said they sent you pictures. I showed her the pictures and said none of the damage showed in the pictures. She was frustrated that I said I wasn't taking the damaged dirty truck without it being noted. I said I wanted a different truck. I stood at the store counter for over an hour while she was taking care of customers at the store and on the phone, trying to figure out how to give me another truck.. When I finally left with the truck, I asked if the return time was 11:40 instead of 10:00 since I was just getting it then. She said no, reservation was for 10:00! When I returned it the girl gave me a total that my card was being charged for Two truck. After standing at the counter for over Another hour with no solution, She told me to call at 6:00 in the morning and Erika would fix it. I had her write me a statement of return and left an hour and twenty minutes after taking the truck in.. I started calling in the morning for two hour with no answer. I finally called customer service and got it straitened it out. I have used U-Haul for many years, but after this situation costing my nearly Six hours of my time, with not even a mention of any sort of compensation from U-Haul, or even any real apology. I may go elsewhere for my next rental.