I opened up the uhal back door, coffee filter with coffee all over. I cleaned it up. But great service at the counter.
LINDA N
Bell Road Shell Carwash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85023
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Customer Reviews
- 4.0 Average Customer Rating
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As always, Uhaul came through when I needed something to work right the first time.
BRAD LNot only did my U-Haul REEK of tobacco and sweet smoke, but every single step of the way I have had an automated system change my reservation when promised a call, the location was changed and I was promised a call to confirm, never received one, I then extended my return time from 1pm to 10pm and was charged extra without ever being told such would have which it shouldn’t anyway it’s the SAME DAY how can I be charged extra for the SAME DAY RETURN. I disputed this and again was promised a phone call that AGAIN never happened and I have now been wrongfully charged with out any conversation, the service has been disgustingly poor and I am at this point completely done with using this company, if this isn’t made right in some way by tomorrow I will be issuing a charge back it is completely unacceptable the way I have been treated throughout.
JONATHAN HIsaac was awesome! I was very impressed with his professionalism and concern, understanding for me. Going through a life changing transition is stressful and Isaac made my day much better. Thank you 🙏
DONALD LThe person was new and it took him an hr to get us the truck. Then he missed an e-alert and we got a call the next morning saying there wasn't a contract and we needed to return the truck ASAP or they would report it stolen. Thankfully it was all resolved with a simple call to UHaul.
ONIKA W