The customer rep ever left the cash register…he talked to me through a 1.5 inch plate window because he’s running a gas station! Never came out to help hook up the trailer, never left the store! Now, I’m no stranger to trailers….so I hooked up, then went 1 mile west to another U Haul dealer and asked them to check that all was good. I had them as a preference as to where I wanted to get the trailer from but it got sent to”the gas station “….. hence why I am leaving this review, the trailer itself was awesome. I’ve rented one before and will again if I need one, I’m just glad I didn’t see a truck…with that rep…and someone not knowing how or what about a rental truck… recipe for trouble.
JOHN H
Plainfield Amoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plainfield, IL 60586
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Have someone who can speak English to help w questions at pickup. Ensure safety of car, alignment and tires.
JEFFREY GThe local representative at the Plainfield Amoco location was excellent and extremely helpful during a very leasing frustrating experience.
CRAIG NThe left brake light was out and the truck smell like gasoline. The smell was awful and unbearable. It needs to fix asap!
IESHA WThe truck I rented had a gun left in the glove compartment which I did not know of until I drove to my destination. On my way back a few hours after, I called the police to report. Once the police were there I notified the location I was back and shared the occurrence. I had this vehicle in my possession for a few hours, this location invoiced me for a full day. I should have been refunded the original fee to cover this unpleasant experience. Instead, I know have to deal with the dispute.
JUAN R