Excellent service and very helpful staff. Major problem with my reservation caused by Uhaul, not the hardware store. I reserved the trailer for this location and they had one available. Uhaul called and said I had to travel about 40 miles to get a trailer even though there was one available at the above location. I ended up canceling the reservation and merely going to the hardware store and renting the trailer I wanted. Why would Uhaul send me 40 miles away when the trailer I wanted was at the location I selected? That is really not customer friendly!
david m
Plainfield True Value LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plainfield, WI 54966
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Worker had 0 knowledge what he was doing. Like he never rented out a trailer before. Slow & annoying. Rental was $24.95. He told me plus a $60 deposit. Then WHY was there $101 withdrawn from my debit card??? ANNNND I STILL HAVEN'T GOTTEN MY DEPOSIT BACK!!! Trailer was returned 2 days ago!!!!
Karen BRepresentative was friendly and very helpful. Truck was picked up at a great location and parking was secure and convenient.
Myron WThis place was great. The place I originally booked (Wisconsin Rapids) at was not. They got the pick up time wrong and when I went in to figure it out, the wife pretty much called me a liar. She was extremely rude. When the husband came to help, I told him his wife was rude. His response was "I was back there listening and you were rude also." I would never recommend this place to anyone. Their customer service was terrible!
Heidi BNot much. It was a good experience.
Jeffrey H