The location is fine, with excellent personal service, but the equipment was a big disappointment. I had a 16-ft piece of aluminum trim to move from store to home. My load might have weighed a pound. The 15-ft box truck I got, however, with 134k+ miles on it felt very heavily used (loose steering linkages; noisy transmission that was slow to shift; and really bad fuel economy, taking 4.48 gallons of gas to go 30 files on country roads [50-ish mph] with virtually no load). The "license recovery" and "environmental" fees should have been disclosed online at the time of reservation. And why did I have to pay a "MI License Recovery Fee" when the truck had an AZ plate? The U-Haul corporation was very poorly represented by the equipment. Maybe it's time to short your stock.
THOMAS V
Add Vantage Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plainwell, MI 49080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very good experience.
Larry EFast, easy check-in. Rep. showed me how to hook everything up.
JOHN FEveryone was so helpful during this transaction!
BARBARA JEverything was great! Thank you!
TERESA M