The mileage and fuel in the truck were WRONG! Now the next person who checks out the truck will get the wrong mileage, as they subtracted the extra miles on the odometer ( from the beginning of the rental) from the ending of the rental. I spent over 30 minutes trying to check in the truck at the location, the GPS location was wrong. I walked all over the location trying to get the GPS location to sync with the check in program. I scanned the QR code, it did nothing but told me in order to check the truck in I had to put a app on my phone that I would only use once a year. Which I refuse to do. Phones are for texts and calls, not financial transactions.
DAVID H
Add Vantage Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plainwell, MI 49080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Easy to pick up and drop off. Friendly staff
Adam SGreat customer service. Would recommend to my friends.
BRANDEN SThe U-Haul itself was old and the door handle was not maintained. The U-Haul worker had to use WD 40 and a hammer to get it to open. It was very hard to open and close. The U-Haul worker had a hard time getting it to hook up to my car and she was very strong. She herself was wonderful and very helpful. The trailer also did not have a ramp which was very inconvenient. I almost couldn’t get the door to close once it was open. I weigh 135 pounds. I hung on the strap with all of my weight before it would start to roll back down. This trailer should not be used anymore.
MICHELE HHeather was very friendly. All went with any issues. return was also easy.
JERRY D