I booked for one location but always assigned to a different one and given a contact number that was out of service. I declined insurance and it was added. Need to get everyone on the same page as this caused a lot of confusion.
Jeffrey G
VIP Auto Group LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pocono Summit, PA 18346
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Maintain an ample amount of equipment at each location.
Oswald DLocation at borderline junk yard for cars.
William BCan’t call this location which is stressful. They don’t have a functioning phone.
Christine DThe reservationist was very good, helpful and pleasant. The location was not good, the place was disorganized and I waited around 20 minutes to speak to someone via phone to complete the check out. The return not much different, two guys looked like I was bothering them when I came to drop it off. They walked around the vehicle, told me to take a picture of the gas gauge and odometer and send it it in...they didn't say send it while I was at the lot. When I got home it wouldn't let me send it, called the toll free line spoke to Deena and she was awesome. She walked me through everything, sent me her email so I could send her the pictures and reassured me everything would be ok...as, I was little concerned about the way the drop off was handled.
Jeffrey K