They didn't have the truck I had reserved. Although they did get me another truck, they "lost" that truck after I returned it and "asked" me several times if I was sure I returned it. hey finally stopped accusing me after checking their surveillance video and seeing that I did in fact return the truck when I said I did. Also, the financial transactions were completely convoluted - charged, then credited, then charged, then credited a small portion. The entire affair was much more trouble than it was worth.
Patricia B
VIP Auto Group LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pocono Summit, PA 18346
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I booked for one location but always assigned to a different one and given a contact number that was out of service. I declined insurance and it was added. Need to get everyone on the same page as this caused a lot of confusion.
Jeffrey GMaintain an ample amount of equipment at each location.
Oswald DLocation at borderline junk yard for cars.
William BCan’t call this location which is stressful. They don’t have a functioning phone.
Christine D