Unfortunately, what should have been a simple experience with the U-Haul did not go that way. The vehicle was not cleaned at all from the time I picked up, and was told that it was no big deal and that I could just return it in the same manner. Not only that, my biggest issue is the fact that I was charged for 3 gallons worth of fuel for some reason. When I did my inspection with the representative, the ONLY thing I had pointed out was the fact that the fuel gauge did not match what was on the printed invoice I had. As I pointed that out, I was assured that so long as I brought it back at the same level, I would not have that extra charge. What do I see when I look at my receipt afterwards - a fuel charge. Reprehensible service and quality.
ADAM R
Mailbox Max
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Porterville, CA 93257
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Fast and easy check in. Staff was friendly and informative. 10/10
SAMANTHA ANo te atienden ydespues cobran lo que quieren
Ramon TMake sure the cab of the truck doesnt smell like cigarette smoke. Make sure the truck is completely functional ie) headlights work, air works, etc
sean qYes
Juda J