We have rented a uhaul here 3 times in the past 5 months and each time the employees are so rude! Not helpful at all and act super annoyed that you are there. Will not be coming back.
Trailer Rental & Towing in Portland, OR at U-Haul Storage at Sandy Blvd
Moving to or from Portland, OR? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Portland, OR 97213 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Portland, OR
Cargo trailers in Portland, OR are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Storage at Sandy Blvd!
Utility trailers are perfect for towing large or oversize cargo in Portland, OR 97213. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Storage at Sandy Blvd provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Portland, OR and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Portland, OR online today!
Trailer and Towing Supplies
Was charged $20 for a late return when the employee didn't show up until 9:20am with a coke in one hand and a Big Gulp in the other.
Nothing, the gentleman on duty did an outstanding job
Service was excellent. They got us checked in and out super fast.
Friendly service and accurate on time reservations were of the vehicle I needed was easy and quick. Thanks Uhaul.
If you're going to require the customer to do the walk around damage report before renting, then park the vans so they can be expected. Be clear that the price per mile is $1.09 not $0.79 as it says on the website and in-store board. At least let returning renters know they need to leave the door open and key on the seat; that no one will greet them; and that the receipt will be emailed. How the hell are customers supposed to know these things? Honestly, I think U Haul has a long way to go in the customer service category. Right now, you suck.
good service from both workers
Fast, helpful service. The only issue I had was that I was unable to open open my online bill, but staff printed it up for me.
The service attendant was extremely rude and confrontational. I would NEVER under any circumstances recommend this location. It is unacceptable to treat customers in this manner, especially when you have to entrust their staff with copies of your driver's license and access to personal information. Apparently Uhaul or their representatives do not value their customers, which is concerning especially during this time. To treat a customer with such disrespect is unacceptable. There are too many good people without jobs that would love the opportunity to provide a level of customer service that presents their company in a good light and leaves the customer wanting to return. ABSOLUTELY POOR, UNACCEPTABLE, CUSTOMER TOLERANCE...DEFINATELY NOT CUSTOMER SERVICE.
Portland, said he wasn't going to charge security deposit but did, then at West Sacramento CA, lady was rude, and wasn't any help just wanted me to leave truck and leave property, I am a Commercial Truck Driver, and both vehicles I rent in just I week was about $1000. and I cleaned both of them, from now on I will use Penske Thanks
Very good service. A little slow in the rental pick up because another customer had a problem parking a returned truck. Excellent location. Good equipment. Easy to work with in every way.
I rented this truck for two days and was charged a third day due to a later drop off. However, I had tried to drop off after hours the evening before and the site would not let me take a picture of odometer and gas and did not feel comfortable leaving in the lot unlocked with key (did not see a drop box) so had to drive back to the filming location and return the next day (Monday 12/21/2020) as soon as I could make it off of the production set. I would like a refund for the third day as it was website error that did not allow me to drop off within the rental time frame. It was incredibly inconvenient to get out there, have to drive back to set and then drive back to drop off location again. Thanks for your time. Chelsea
Vehicle was empty of fuel. Misled by morning person on duty (Dave) that a credit would be issued due to no fuel and losing my limited time having to find a gas station and fuel up. We addressed this upon rental and again on return and it was not corrected. the credit was never applied. Asked to address with next level manager at store and no reply. I will need to dispute with credit card company now.
The ease of on-line reservation coupled with the relative ease of pick up was actually very well done. Exceptions to that: Our vehicle was clearly not cleaned or sanitized prior to our use. A combo of debris and animal hair was prevalent in cab and loading areas. So we took it to our house and cleaned it. Drop off was challenging to do on-line, even with location turned on, the system couldn't recognize that we were at the drop off location even after multiple frustrating attempts. You can't progress through the drop off process without this location acknowledgement. No one comes out to greet you or try to help you through the process, even though you are parked in a marked drop off spot directly in front of the door...? All in all, still grateful for this service, just needs some tweaking to make it better.
I was never informed of how much gas was in the truck when I was given the key, nor was I informed I'd be charged an extra $46 for the gas and a "service fee" to refill it. The staff barely interacted with me, and I guess it's my fault for signing the contract. But when I received my invoice with nearly $50 in charges I didn't expect, I called your support number for more information, as the invoice showed $46 in "retail fees," not fuel. After waiting on hold for half an hour, I was connected with a representative who looked at the invoice and said they did not know what the charges were for. They gave me a customer service phone number, even though I thought I'd called customer service. After another twenty minutes on hold, I was told the $46 was for fueling. When I said I hadn't known it was my responsibility to add three gallons of gas back into the truck or incur $50 in fees, they flatly re-read the itemization of the fees then asked if there was anything else I needed help with. Some service.
Joseph at the front desk was dismissive as soon as my friend and I arrived. He was rude, gave us zero information. He kept just telling us to "Use the app!" Not helpful as I was having issues using the app. Once we finally got out to the truck the gas cap was off and all of the gas had been siphoned. When my friend went inside to ask what we should do he began to yell at her. Like screaming. He was a total asshole and it's b/c of him that in the future I will likely take my business elsewhere. That man should be fired. The only helpful person was a young man named Mike. He was lovely and spoke with us about the gas and how rude the other guy was. Mike really made up for the crappy experience. He deserves a raise.
Open as advertised, on time at 7:00. It was about 7:15 when the agent arrived.
Is already excellent, very good job
As good as it could be. Friendly staff that cares. The place to go for all your rental needs. Thanks for everything.
First off they are not good at customer service and are quite rude across the board. Also, the bill is still incorrect and the final charges are wrong. I've called the location and the 800 number and no one is willing to help me. They continue to tell me that the original charge was incorrect and thus, I needed to pay the difference for the incorrect amount and the two extra days. No, the contact was for 208. The two extra days should have been charged at the day rate, not 131 dollars. How can you do this to your clients and having me take hours on the phone trying to fix this!?!? It is absolutely absurd. I will never do business with this location again. K. Thiemann
I had attempted to pick up the rental truck via the contactless mobile pick up option. I waited at my truck for 15 minutes for the online check in to work, but it seemed to be stalled and with no notification of what to expect, I went into the building to talk with an employee. I overheard one employee tell another customer that the site wasn't very busy and that the customer could bring the truck back later than his scheduled time if he needed more time. After waiting in line for 10 or so minutes, an employee told me that I had to continue waiting for the online check to go through and then go back into the building to get the keys. So even if the waiting time hadn't been so extreme, this wouldn't have been a contactless pick up anyhow. After another few minutes, the online check in process was complete so I went back inside to get the key. Neither employee was inside at this point, so I waited another 10 minutes or so until one returned, and then waited again as he helped another customer. Both employees at different points took their masks off of their noses and mouths for extended periods. Once it was finally my turn, it had been about 45 minutes since my initial pick up time so I asked the employee if my truck rental drop off time could be extended. He said they were very busy and wasn't sure; I informed him that I had attempted to use the online check in thinking it would be faster and contactless as advertised, but he said that the online check in process takes longer and insinuated that my long wait time was due to my choice to use the online process. I told him that, since I had to wait nearly an hour for my rental, I would need more time. He acquiesced at that point and allowed a 90 minute extension for the drop off time. He handed me my key without another word and I left. At no point was I rude, condescending, or impatient. While the service at pick up was terrible, the person who received the truck when I dropped it off was efficient and respectful.
Would have liked the ability to return at a location closer to my destination
The employees were so efficient and friendly and great at following current protocols. I felt safe and attended to.
Be honest to customers. Treat them with respect. Don't use bait and switch tactics. Very poor service, misleading and dishonest. Check my Yelp review for details.
The check-in was delightful. But the vital numbers info on the vehicle -ie: milage and gas volume - were not accurate. My fault for not noticing paying attention and notifying the reps immediately. Ended up paying extra for milage that, had I really paid attention I would not have had to pay. For check-in I did not even get to the counter. Instructions were hollered at from across the room and was told I would receive my total later. Not quite the optimal customer service experience. May try again with this location if I cannot find another for my needs.