The gas tank was empty, apparently siphoned off overnight. The gas cap was off and a hose lay next to the truck. That meant I had to go out of my way to get gas before starting my move. The staff were unsurprised and unsympathetic, as if was a routine occurrence. There are duck things as a locking gas cap after all. I’m unlikely to use this location again.
Martin D
Rose City Self Storage & Wine Vaults
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97214
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Customer Reviews
- 4.0 Average Customer Rating
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vehicle was out of gas( gas cap was off and appeared that the gas had been siphoned earlier) The app that I was required to use and input various bits of information, mileage, gas gauge four sides of the vehicle failed halfway through the uploading, and only gave me an error signal I retain only one picture on my Cell Phone camera. I was told if it was empty, there would still be enough gas to get to the gas station a few blocks away. I was not comfortable finding that while running on an empty tank otherwise the staff was very helpful.
ROBERT NThe Portland down town location (Rose City self storage and wine vault) shouldn't be a Uhaul location at all! That place is the most shadiest place in Portland. Gas from all trucks are siphoned out. My first truck didn't even start because it didn't have any gas in it. So I had to change the truck after all the check in process. i returned the truck at night with more gas than I took but Uhaul charged me more for gas because apparently the next day the truck had no gas because someone siphoned it out. You can't even park your car there because all the card there are smashed and broken into. Terrible place and terrible experience
Thomas TYou guys were great! I’m still salty over losing money on gas, but I know that’s not on you.
Melissa KFriendly staff!
Ciaran E