Pick up was slow. I had to wait for the blankets and dolly to be loaded. The guy rolled his eyes at me when I asked him to put in the van. It should have already been done. Plus we were there an hour just for them to take down my information when I already did it on line. Returning was much better. I’ll use a different company in the future and won’t recommend U-Haul.
Kristen C
Garden Mini Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Poughkeepsie, NY 12601
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Customer Reviews
- 3.0 Average Customer Rating
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Just the running of the truck was not to the best. Burned a lot of gas. Could of ran better
ruth j1. Bad neighborhood with homeless people asking for money. 2. Check engine light was on. 3. Equipment was broken (hand truck). 4. Truck was completely out of gas.
ZACHARY MCheck in went reasonably well. vechicle was as requested, but was not sure it was full of gas. When I filled it it took 3gal to do 24 miles. The return experience was disappointing as if no interest in completing my transaction. And difficult answering my question.
ANTHONY SThere was no handtruck like I ordered and paid for. I extended my truck rental but then on the second day I was charged twice as much for not going any miles and I returned it eight hours before it needed to be returned. Very disappointing
JACQUELINE M