From reservation to check in and return bmmm it was flawless!
Trailer Rental & Towing in Poughkeepsie, NY at U-Haul of Poughkeepsie
Moving to or from Poughkeepsie, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Poughkeepsie, NY 12603 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Poughkeepsie, NY
Cargo trailers in Poughkeepsie, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Poughkeepsie!
Utility trailers are perfect for towing large or oversize cargo in Poughkeepsie, NY 12603. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Poughkeepsie provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Poughkeepsie, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Poughkeepsie, NY online today!
Trailer and Towing Supplies
Rented truck for 5 hours, arrived later than expected and my rental Time was reduced to 4 hours. Truck was covered with old coffee on inside, across ceiling and windshield. Truly disgusting. Overall, truck ran fine and did my job... just a gross experience. I used the online portal to rent and still needed to obtain the keys from an agent... who was NOWHERE to be found, I went to find someone in the shop, only to be told they were very busy. Eventually I did get my key, only took 10 extra minutes of my rental time.
Manager had an attitude upon return. I never got a bill for my charges. My reservation was cancelled because they over booked. My return was late but I talked to someone there and notified them. They said that would be ok but they did not communicate with the manager and let the manager know. Manager also lied to me and said he called me all day about the late return but once I spoke to someone there I did not receive another call. There's only one person that works the desk normally and they have to do the front desk work, pull up the vehicle, answer questions from other customers so there's always a half hour wait. In the past few months I've spent thousands of dollars at this location renting trucks. Every time the experience is worst then the last. I will no longer rent from this location.
The customer service at this location was ridiculous! I went into the store at about 6:20 this past wed (10/14/20) - the guys who helped me was 100% unprofessional - basically told me the truck was outside, have fun - this pictures of the truck didn't match at all - I went back inside to ask him about being able to return the truck at a location closer to me and he said that this location didn't do that!!! What?? - someone left a mask and two pair of reading glasses in the truck that they supposedly cleaned and the transmission in the truck was slipping I've been to this location before but I will never return!! They acted like I was bothering them being there at 6:20 picking up my reservation!!!! Are you freakin kidding me!!!!!
upon my arrival I was charge $10.00 because they did not have me in their system ,plus 16..00 dollars for gas . (truck was return with 1/4 tank ) 1/4 tank more that I received ) upon my complain and trying to explain it felt on deaf ears .
I didn't receive the dolly's I rented with the truck on 9/30 and then I rented again on 10/8 and was told I would get my refund of $30 for the dolly's and still did not get the refund! Im
Head lights in serious need of adjustment, could only see 15' in front of you
Faults advertisement as $19.95 and got charged $99. Very unprofessional customer service. I reserved a pickup truck but got stuck with a cargo van. Didn't get the right cargo van that was reserved after being told there was no truck. Very rude.
Again the staff person who checked me in was great. The whole process was very easy.
Truck was dirty, windows dirty, flooring dirty and drivers side mirror was broken. Original text never went through to inspect vehicle, had to go back in and wait in line to have it resent. Very inconvenient doing damage by text, what if I didnt have a smart phone.
Make sure the customer knows that a key is necessary to be purchase from Uhaul ; open a line just for contact from people that' are at the unit site when there is a problem regarding getting into the unit the customer doesn't have to go back and forward to Uhaul location for help
Uhaual has to stop over booking trucks and changing locations and times on a person. The Greed you have is uncalled for. I booked my truck over 3.5 weeks before I needed it. The location where I was to pick it up said that far in advance should not cause a problem. I was ready for a location change - but then they told me I couldnt get my truck for 10 hours after I asked for it. As you know people make plans, hire help, etc. You can not change the size of the truck. I had to go to a smaller truck and make 2 trips. I hope my $50 credit goes through. Once it does - I will be back to make a compliant about a specific person in one of the main offices who was so rude to me.
Marcello the U-Haul representative I worked with was helpful respectful and courteous. Made the chore of getting myself set-up and out on the road, a simple and pleasant experience.
I had the most horrible experience ever on 10/03/20. I've used this location before and never had an issue. The first issue was they lost my reservation and did not have a truck reserved for me when I booked it over a week ago. They had 10 foot trucks coming in but wouldn't give me one because they were reserved for someone else. I got very upset because I also had a reservation and it wasn't my fault it was misplaced. They saw the reservation but it wasn't assigned to any location. Even tho earlier that morning when I checked online it was for that location. They told me I had to go to new Windsor or take a cargo van. But the cargo van was too small for my stuff. Long story short they ended up giving us a 15 foot truck for the same price as the 10 foot truck but I honestly feel that wasn't enough compensation.. I waited at uhaul for 2 hours going back and forth with this guy at the desk who was probably 18 years old or so .. and just didn't seem to care about my issue . I'm hesitant to ever go back.
Very pleasant experience. Everything went very smoothly and satisfactorily. All the .U-Haul personnel with whom I interacted on the phone and in person at the location were top-notch.
Equipment was clean however the sun visor was broken therefore it kept falling while I was driving which was a huge distraction. I informed them prior to leaving the office however they did not give me a new vehicle.
I rented a car dolly that was due back at 6:30pm. Unfortunately do to construction and heavy traffic in route I ended returning the dolly after closing. I did call to report I was going to be late and I was told no problem just do the after hour check-in. The dolly is rented for 6 hours and no one had it scheduled for overnight after my return. Meaning the dolly would sit there unused anyway for the evening. I would not have a problem in paying something additional but I was charged for another 6 hour slot rental. I have rented trucks at this location in years past. Overall my experience has been very good .
Everyone was great ,eager to make it a quick easy process and friendly
They were great. Explained everything and down to earth!
Vehicle not cleaned. Food particles on seats and floor. First time ever experienced y ty o that level. Person who handled the order and brought the van around knew the condition. He handled himself in an inappropriate way from the very beginning to the end walking away from the van saying absolutely nothing walking quickly by me. I would like to talk with a regional director immediately about the totally unprofessional behavior and rude treatment. As a business owner of over 100 restaurants and several thousand employees...I would be embarrassed by this employee.
The truck gate was malfunctioned. Roadside assistance came and cut the gate chains. The truck gate was to dangerous to continue the move any further. This has been by far the most inconvenient experience I've ever been thru. I was told I would either be reimbursed or my rental would be extended. Neither option was available to me upon return. Most of all I have not completed a move due to truck malfunction. I would like to be reimbursed completely.
Excellent customer service. Curtesy and professionalism.