Great customer service. Friendly & helpful.
Terry M
Bridge Liquor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prince Frederick, MD 20678
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The representative was excellent. The back of the U-Haul was filthy. I had ordered packing blankets and the representative stated that they didn’t carry the blankets. The biggest issue was that I had to travel thirty miles round trip out of the way to a different location that I was notified the day before and it left me no choice but to do since I didn’t have a chance to book with Penske. So I had to pay twice the mileage when I booked a truck just a few miles from my home. It was a 15’ bed not an unusual size. I will share my experience on social media and I won’t use U-Haul again.
daryl CHad reservation takoma park. Received 2 confirmations, email and text. When I got there, there was no trailer . Drove hour and half to prince frederick, when I got there, no trailer. My first call to do the reservation , the only questions were what I was towing and with what. Whoever out the info into the system indicated my hitch was for 4500 LBS, that’s why wasn’t any trailer available in prince Frederick until the lady asked me about my hitch towing capacity. Hooked up the trailer and drove hour and half to where the car was and there weren’t any strap to strap down the car , I strapped it myself, drove to the nearest U-Haul to find out that trailer didn’t offer streps . I forgot to mentioned that I had to hook up the trailer , no help. Customer service has rue audacity to offer only $50.00 off I told U-Haul could keep it The worst customer service ever
RICARDO DGreat staff and convenient location. Had exactly what I needed.
Raymond VA bit crowded to get the trailer back where it was, the clerk was kind enough to get me unstuck and parked the equipment.
Antoinette R