This location is a tiny shack built on the sidewalk. The posted hours said they open at 9 but the operator texted me that morning saying they open at 9:30. He arrived late in a U Haul vehicle and I didn't get started until 10. He had me sign my contract on his broken Iphone. The van was missing the handle on the side so I couldn't use the sliding door. It obviously hadn't been cleaned in a while. He was shady and told me not to use the app even though there was signage advertising it. He told me not to contact U Haul and not to complete the drop off online. I don't want that guy having my phone number.
Weston Ulfig
Jenvic Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prospect Heights, NY 11238
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Jason was amazing thank you so much for going above and beyond for me.
Renika MarshJason was awesome, made the process quick and easy. Only downside (and I knew this going in) was you need to street park it when you return the van, sometimes you get lucky and find a spot, sometimes you need to search a bit.
Russell CordeiroDO NOT CHOOSE THIS LOCATION unless you are prepared to be confused and able to park your truck on the streets of New York. There are no clear instructions, no one to help you, and this business is basically a scam. Uhaul support line was of no help and the overall experience was extremely horrible. I will not be returning as a customer and am warning everyone else I know.
Srinivasan VaradarajanThe truck did not arrive until 1:20pm and I had to wait our front in the cold and I had friends waiting at my apartment to help me move. There was also 1 dead head light so I could not drive it at night. One of the tires was also very low with air.
ADAMPAUL DUPLECHAIN