Improve and update drop off locations. Uhaul customer service gave me location that was 100 percent self service. I'll be 60 years old next month and had a difficult time unhooking the trailer. Uhaul customer service representative told me it was open and had people there to Un hook my trailer . Nobody got it right. Had to wrestle the heck out of the hitch to get trailer off. Poor information nearly led to my sciatic nerve problem returning. Terrible information technology for uhaul. .
ROBERT M
Hultz Rentals & Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Quincy, IL 62301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck was dirty and sticky inside the cab. We also ordered a dolly to help us move boxes, which was not supplied to us nor was a refund given. I was also charged an extra $212 for undisclosed reasons other than 2 gallons of gas. Terrible experience overall. Bad enough that I will never rent another UHaul again.
Caroline SThe owner was great to deal with and made things simple and streamlined! Highly recommend.
Justin WRenting experience was good by all associates
Glen BUncle Kenny was great. We first had our rental secured through Haxell, 12th & State, Quincy. They deserve an 'F'. I had the rental secured from 12:30p to 12:30a, Friday, June 21st. I get to the location at 12:40p and the guy wasn't there. He didn't show up until 1:20ish. He gets off his motorcycle and looks at me and says "You're here for the U-Haul rental" so this moron knew we were coming and didn't have the courtesy to be there. GAH! Very frustrating. They deserve an 'F' and will never get my business again.
Dan R