Very upset with my original booking process. I booked out of Dublin weeks in advance then got told they overbooked. Then I asked BEFORE I RENTED IF I owed anything with the rep online who I did the rebooking with and got told no. And I had no e-alerts. When I went to rent I did have an e-alerts which I had to wait forever to have cleared because I paid my previous order.
MICHAEL T
Duck In Deli #9
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Radford, VA 24141
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Well honestly everything went so smoothly that I don’t have any recommendations that could make it better. This location had the equipment I needed and the staff here was excellent. They explained everything I was out of and on my move within minutes! Definitely recommend this location for your U-Haul needs!
Mark MWent to pick it up nobody there to do the pick up took 4 phone calls and 2 hours with uhaul for somebody to authorize me to take trailer....why do I have to make an appointment if nobody is going to be at the appointment?
KEVIN DU-Haul representative Ryan was extremely professional, courteous, helpful, and knowledgeable. Please give him a raise!
Cindy EThe first drop you told me to goto was back in Roanoak. An additional 3 hour round trip. I said no way I never agreed to that. I agreed to a place near Blacksburg. The found Radford as the closet. And you guys lied. The drop of was an hour and half out of the way. No one was there. Uhauls in a gravel parking lot. I picked up a screw in my tire from the parking lot because it was dirty. Uhaul drop off sucks !!!!! I had to go to Mr. Tire to get my tire repaired. Another 2 hours getting my tire fixed. There were open parking lots close to campus that I was told I couldnt use. You guys lied again. Example - Arbor Dr NE, Christiansburg, VA 24073 had 8 open spots and you guys screwed me and sent me to Radford.
DANIEL H