I was provided equipment and then called back later to say that I had not recueved the equipment with a contract initiated. This was due to an employee at the location. Additionally it was hard to get in contact with the location via phone to answer questions. I requested moving pads as well and there was none provided when I recieved the truck.
Trailer Rental & Towing in Raeford, NC at Highway 401 Self Storage
Moving to or from Raeford, NC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Raeford, NC 28376 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Raeford, NC
Cargo trailers in Raeford, NC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Highway 401 Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Raeford, NC 28376. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Highway 401 Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Raeford, NC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Raeford, NC online today!
Trailer and Towing Supplies
Easily one of the friendliest and nicest experiences I have ever had when renting from a uHaul location. Trailer and equipment was very easy to grab and the owner personally went out to assist. Definitely a must-try for those in the Raeford area.
We didn't ask for a dolly but there was one on our truck so we got charged for it.
Maybe not double book a rental? Another renter showed up to get the same car hauler I was picking up and prepaid for.
Nothing it was a wonderful experience the lady was so professional and kind and explained everything to us so thank u so very much
Awesome experience especially with all that's going on. Thank you
There is nothing to be improved. For my visit it was satisfaction for us. Thank you for being there for us.
Friendly and very helpful.
Friendly and helpful incharge.
Nothing, service was great, thank you Theresa for all your help and the quick service to rent a vehicle.
This establishment needs to work on its customer service skills to the maximum. I utilized the 24/7 truckshare option through my mobile app. I was never instructed to still go inside of the facility once we completed the mobile share check-in. Card information was provided during reservation. The keys were already in the truck when we arrived. After completing check in we assumed everything was good to go. Once we pulled off the lot I received a call from one of the women in the facility insinuating that we were basically STEALING the van because we were actually supposed to come inside to get the keys. If the keys were supposed to be given they should NOT have been in the truck. Also there was an almost 10 minute time frame between when we started the van up and when we actually drove off the lot. At any point EITHER of these women could have came outside and said something rather than waiting until we pull off and call me with a tone like we are stealing something I made a reservation for and provided contact info, payment info & photo id for during reservation. I did not even receive so much as an apology from the women who called me. They need training in customer service & apparently how to do their job as well because keys should not have been in the car if that is not how check in is supposed to be done.
After the rental agreement was signed, along with the purchase of insurance, I checked the trailer service and brake light operation. I discovered the right rear light wasn't working. I brought it to the attention of the uhaul dealer and was bluntly told they didn't have a replacement bulb nor did they have another 4x8 trailer to rent, only the next size up. I asked what I needed to do to fix the light and the employee couldn't tell me. So I left with only one tail light working on the trailer. I loaded the trailer and traveled to Michigan with one trail light. I couldn't unload the trailer in Michigan as planned due to unforeseen circumstances. I returned to NC 7 days later and when i went to download the trailer into my storage i discovered there was a leak in the trailer and everything inside was wet as it rained almost the entire trip. It took me the entire day to unload and try to dry my possessions. I returned the trailer after hours clean and in the same un working order i recieved it. I wrote on the contract in several places so it could not be missed "trailer has a bad leak". I expected a call from the uhaul store i rented the equipment to start the claim process or at least to gather information on the leak but after 2 days I have not recieved anything. This is unsatisfactory. While the store was clean and the employee was tolerable if nothing else the customer service was poor with no solutions or follow ups to some critical problems. I don't expect to have my ass kissed but I do expect reasonable accommodations with follow-up when the equipment I paid to rent has a safety issue brought to the attention of uhaul and then equipment failure resulting in personal property damaged albeit mostly temporary. I had mostly books and fabric that got wet so that will dry and can be cleaned. I also had a large bandsaw that for wet including the motor and an 18 in 2000 watt powered sub woofer I use in my music group that also got wet. Only time will tell if those items are effected. Very disappointed in a reputable company I've spent thousands of dollars on over the years.
The location and staff were great, however the vehicle which I rented should be taken off the road. It was truly scary at times while operating this vehicle, the transmission dragged excessively which caused the engine to operate at higher RPMs (gas mileage killer), but the amount off free-play in the steering unacceptable. I made my concerns known to the staff upon return and was assured that the issues would be noted.
We were advised to switch the reservation to the adult driving's name at the store. We did and we were both charged. I will be filing a fraudulent charge. Jessica
One point I'd like to make. Your truck cost me $400 more than Budget for smaller truck over same 4 day rental. Your service was by far superior, however, if I was to rent again I would go with the more cost effective option.
The manager on duty was polite, professional, and extremely helpful. Great Job!
The staff at this location genuinely treated me like a valued customer. Their courteousness and kindness towards me the customer is real and not fake...just good people. That is why I would highly recommend this location to anybody.
Great customer service will definitely be back and will recommend people to this location
very friendly and helpful service
No complaints was pleased with the moving truck
Teresa Sprankle was extremely nice and genuine.
Everything was great but what about repeat customers get a discount or after so many a free rental ,that would be great
THE PEOPLE AT THIS LOCATION ARE EXCELLENT
Very friendly responsive staff and pleasure to do business with.