I had a reservation locally (within 2 mi). However, I was later told that there were no trucks available and my pick up location was switched to this location (22 miles away). On my way to pick up the truck I passed 4 u-haul locations which had the same truck on the property. These same truck were still on the property when I passed them again to go back the location (22 miles) to drop of the vehicle. I do not appreciate that my reservation after being made was transferred. This switching of locations added an extra 2.5 hours to my project. Please increase your base rate for the vehicles and don't try to make it up in mileage charges.TIMOTHY K.
Moving Truck Rental in Raeford, NC at Green Apple Deli and Grill
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Raeford, NC 28376
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have more than one person working, check in was already performed online, and still had to do it once arrived. Understaffed was the biggest issueBaltazar S.
Very dirty truck. Cracked windshield and hole in the roof with a puddle of water in the back.John T.
the staff were polite, friendly, helpful and well prepared. My reserved truck was clean, full of gas and ready to go.Sherice C.
busy little place, the nice woman behind the counter was Very busy. Asked me to give her the equipment number and drop the trailer and i was done. If i need to rent local i will most certainly go thereterri F.
Great location and friendly staffNIXON T.
Horrible experience, had to hook up my trailer on my own. Customer service was badDaishae C.
The computerized checkout system was slow and cumbersomeRobert B.
That depends on UHAUL location. The person working at the Raeford location was not capable of hooking the car hauler up. That was a none issue because hooking up was something I could do myself. That might not be the case for other customers.Dennis C.
Smooth Transaction....Friendly and courteous service. I see nothing that needs improving on! :)Tony T.
Jana was very professional courteous.Benny C.
Great experience but costly . didn't know from ads mileage cost per mile.Wayne R.
Desicaded clerk for equipment rentalDIEGO C.
Only one customer service rep at this location BUT she was very professional and, even though it was extremely busy in this location, she got everyone out in a timely manner...Lakisha M.
My best uhaul experience yet!SHAUNICA T.
Excellent people and service!!!sonya F.
I am trying to make sense of this process, in which I have rented from Uhaul 3 times in the Last month and half . I feel that I am being overcharged and the customer service at that location couldn't give me the answers to why I needed to pay more money .Carolyn Q.
Always check your paperwork before you leave with vehicle...Chauntay N.
The uhaul I rented was used for an hour and half. I was around a 40 mile round trip and I was charged 67 buck then on top of that I had to put around 25 buck back in it for gas. Just to expensive I've rented alot of uhaul but this one spot was to highJAMES L.
I ordered two dozen blankets and none were to be had there, or at any of the other U-haul locations in tha area. That was a total bummer. We had furniture to move and no blankets - that was the whole reason for going to you folkds.James G.
The clerk ran into some technical problems which Uhaul might need to resolve but she was incredibly helpful and polite nonetheless.Adrian C.
The only thing was I had to return the truck to the same location which was not negative, just surprising. I thought you could turn them in at any UHaul location.Irma T.
Better computer for U-Haul transactions so the process is smoother and faster for both the customer and the employee/contractor.Heike V.
Sketchy place. It was a gas station there were a couple trucks just parked in random spots. Nothing was clean. The person renting me the truck just handed me the keys and said have a nice day. I would think that the truck would be gone over by both parties! I asked about location drop off and made a request for A specific location, she replied with yeah yeah that's no problem; however, made it a location 20 miles out of the way for drop off. Inside of the vehicle to include cargo area was nasty with food and dog hair everywhere. The person at the counter when I reported it said, â€œjust take pictures.â€MARK S.
Customer service was great and they were very kind and friendly. I would love to recommend them to family and friends as well as a contual service with themdonna L.