-At pick up of the 15 ft. truck, it had a check engine light on. I visited the app and expressed that concern and got no response to this day. Keep in mind, that with this check engine light on and with me knowing nothing about the vehicle, I was traveling 300+ miles. And no response at all from the company. -The gas tank was only halfway full, while it is most common for the trucks to be full of gas up on the customer’s pick up. Because of these inconveniences, especially the check engine light being on and me getting no response as a customer who was concerned, I would like the final fees removed from being charged. The $216 and some change.
Daphne M
Simply Appliances
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rancho Cordova, CA 95742
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great behavior
Ramez IExcellent Customer Service
Rachelle Yagent asked me to return the vehicle to different location and when I reached the location where agent asked to return,, app didn't allowed me to do that.. I have come back to original location and returned it.. it cost me 15 to 20 bucks extra to this hassle.. very bad service
UDAYABHASKAR NSierra was so wonderful… she was very accommodating. I had to make a last minute change , and she went above and beyond. I would definitely recommend Simply Appliances for your next U Haul rental!!
Laurie T