I had to unhook and move the trailer my self to a parking spot. No one left the office. They couldn’t get in the computer so they had me call a number to check in. Absolutely no one there gave a shit about the trailer, me or the entire process. It was apparent U-haul was a side gig for them and they acted like it was more of a hassle than anything.
Jeff H
America Hotel & Campground
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rapid City, SD 57701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nice friendly people.
Justin JStaff person was not familiar with checkout process so it took about 20 minutes to get checked out. Also, she asked questions that I had already responded to during online reservation process.
Douglas TNo issues with the rental. It was a tad annoying that we had to use an app to return it and upload photos. The app was slow, but overall it was a positive experience.
EMILY AEasy to get to, people were nice. No one there who was knowledgeable on trailer hookup etc. when I stopped to pick up. It was during normal business hours. I had towed these trailers multiple times so no big deal. But that would not be true for lots of folks.
PHILIP P