The office was closed and did not receive clear instructions on where the keys would be located. Called office day before and said keys would be inside truck. Used the online check in and followed instructions. Instructions were good only issue was lock was hard to open
Mike K
America Hotel & Campground
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rapid City, SD 57701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkI would not change anything. The app was the key for me explaining how to drop off the truck and what to do.
Mellissa VHuge thank you as this was not the original drop off spot. Uhaul made a mandatory drop off at a self-service location that was no longer there (a vacant lot next to a bar). American Hotel and Campground went over and above to allow me to check in the equipment and catch a plane. Again thank you.
RICHARD PExcellent service and very helpful.
Christopher SAmerica Hotel & Campground was not a bad drop-off location. It was just a bit confusing figuring out where to park the U-Haul, since no trucks were on site when we arrived. We asked for copies of the photos from our check-in, and staff were able to see our photos from checkin on the phone but could not provide copies. All in all, not a bad experience.
Payton C