Contract #82158615. Buyer Beware Posted regarding your company/ branch's padding of bill. Branch give a gas replacement guide to customer which is almost 50% less than actual (4.5 recommended/ 8.5 gallon required) so you can add a Fuel Charge at hiked-up prices. I added 6.5 gallons (which exceeded recommended Uhaul guideline of 4.5 gallons) and you added 2 gallons so the 4.5 gallons was purposely understated by you to add a charge; One mile from branch I added $20.00 at $3.06/ gallon and Uhaul padded the gas charge at $3.56/ gallon -- another 16% premium/ overcharge; Worse yet Uhaul desk clerk said you have a third party verify all aspects of rental to mislead the customer that its not Uhaul that's been dishonest. Third party upcharging to cover their net, new expense to Uhaul is what it is. Despicable business practices. BTW, I spent 40+ years as executive of multi-million/ billion dollar service businesses and have dealt with companies like yours. Undeniable -- its all there in black and white.
KARL M
Red Bank Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Red Bank, NJ 07701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Don't pad the bill.
KARL Mnever had a problem renting from this location
ROBERT RGreat service!
Kristen GThank you for supporting the Jersey shore partnership foundation for the second year! We appreciate your team very much!
SUSAN B