Have nicer helpful staff for starters and retrain this whole storeRebeca V.
Trailer Rental & Towing in Red Bluff, CA at U-Haul Moving & Storage of Red Bluff
Red Bluff, CA 96080
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Red Bluff, CA 96080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Easy drop offGary B.
There was minor trash left behind in the truck cab, rolled out from under the driver's seat. In these uncertain times, the trash shouldn't have been there. Was reassuring to see the staff wearing masks, they were cordial and the check-in and out process was easy. A little more attention to cleaning the cab, but overall a good experience and I would rent from them again.Hal T.
The only issue i had was trying to phone later to make sure my return had been recorded properly.John B.
So your employee Greg in red bluff told us we couldn't park by the trailer we rented so we asked where should we park he yelled at us fuck you and continued to pace around angry while we told the employee josh what there employee said and josh gave us his name so when we came back to return the trailer it was Greg that approached us like we wanted a aggressive employee touching our propertyAmanda O.
Have someone near the costumer service desk at all times so people don't have to wait or go looking for someone to help the costumers!!Alma D.
Red Bluff staff are fantastic!David P.
The guy that helped me was great. Everything else about the experience sucked. I should not have to drive 380 miles out of the way to get a overpriced trailer. Uhaul guaranteed my trailer reservation, yet fell through when the time came for me to pick it up, and I had to change my move date.Uhaul it a price gouging company, that I will never recommend to a friend or ANYONE!Jon A.
My entire experience with Uhaul was great with the exception of one issue. My total rental cost was just shy of $700. However, when I returned the truck (a day early), I was charged an extra $40 for extra mileage. This was a surprise to me and, in my opinion, a poor way to do business. After a rather large rental purchase, you surprisingly added more? Seems a bit greedy to me.Paul M.
Who could have it better than this.Jerry S.
They change my locationMargarito R.
The help was timely and everyone was great will do business again.Beverly K.
Quick n easyJEREMY H.
Total nightmare in dealing with UHaul to locate a trailer. Our reservation was not honored and we had to find an alternative. We finally did, it the trailer was bigger than we needed and double the cost. It wasn't a one way - which we needed - so not only did we have to pay a lot more, we had to cut our trip short to return the trailer. Your reservation process - that relies on people keeping their â€œreturnâ€ commitment, sucks!Paul K.
Drop off was only easy because I saw a staff member who told me to drop off keys in the box. I never found the bar code to scan.Deseray T.
Eric did an awesome job! Very pleasant experience. Thanks.Luke D.
I was doing the contactless pickup by my mobile device. I zoom ended up having to go inside because the keys were moot in the pick up box. When I had asked the unpleasant employees I was first told, well iclosed last night and you were picking it up when we were open. Then when I asked what's the point of doing the mobile contactless pick up the employee just says...oh ya. And three unpleasant employee hours back to doing whatever he was working on. No sorry or anything. Then as I was leaving the counter the next customer vibes up needing propane. The Dane unpleasant employee tells the customer that it would be 10-15 minutes before he could help him. (But there was angry employee working)Bryan K.
My reservation time was not honored. I didn't get my vehicle until 1.5 hours past the reservation time. By the time I loaded my vehicle and arrived at my destination, it was closed - it had closed 3 minutes before I arrived. The entire trip, fees and gas were a complete waste.Heather G.
Keep the good customer serviceJose R.
Not over charge customers. Be more organizedJuan G.
The vehicle was inoperably safely. No one drove it befkre i remted it to see if it was mechanically operational. No one in the UHaul Org has made this right with me. The whole experience was an exhausting waste of time.Bengt R.
When I arrived the entrance was not marked and did not have lights, once i was in the building it took me an hour to get the truck at which time I was told to go get my truck and that it was around back. I walked around back where I had to pull out my phone because there were no lights. I was not shown my truck by any employees and had to inspect it by phone light. The next day I received numerous calls from the uhaul location because they did not properly setup my rental contract. whenever I called back I was routed to customer service and not the actual store location, and whenever I asked I was tld I could not be transferred to the branch. customer service said that my contract was not opened up. I called into customer service numerous times, each time having to wait 20+ minutes to speak with a representative. When I dropped off my truck the contract was still not opened, but the next day I saw I was charged on the card I provided to the branch location, and to the card I used to make the reservation. when I called about the double charge I was told i was not charged. I just received another email showing that I was charged an additional $95 dollars without explanationKarl T.
Awesome. Great service.Patricia N.
you mean it can get better than this? Super excellent customer service. Very Very pleased. Hats off to guys.vince P.
Please charge & bill only for the time from pickup to return. I had to challenge the bill before u haul employee would correct bill to reflect actual time I had possession of your property.CHARLES P.