Honor the items included in a reservation and if you don't have the items available then say so, versus a customer picking up the truck out of hours just to find that the other reserved items (dolly, furniture pads, etc.) are not in the truck or available at time of pickup. Very inconvenient for customers and really rather go elsewhere or use another business altogether.
Michael S
Yucaipa Trailers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redlands, CA 92373
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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again when rented the truck, the location was closer to our place. then day before was a much further away and less convenient. This was not surprising after the first experience but was not convenient or good business to say it is one way when change at the last minute.
Charles TI love the guy who help me. He’s really informative and so kind. Definitely gonna chose yucaipa trailers again for my next rental!!
Roger WHave a public restroom to use
Gary PIt seemed like the gas tank had a hole. Picked it up and it was on E. Once filled, it went through gas very quickly, much faster than usual. We had to spend much more money on gas than anticipated. When driving behind the truck, you could see fluid leaking. Very unfortunate.
Anja J