I was cheated by U-haul on the fuel. I drove the truck for 14 miles. When i got the truck the fuel was at 5/8 tank. This U-Haul claimed the fuel was at 3/4 tank. I had to add 4 gals of fuel to bring it to 3/4 tank and added 2 miles to my mileage even though I returned the truck at 5/8 tank, the level at which I picked it up. I could not use 4 gals of gas to go only 14 miles. Who's lying? See you in Sacramento in front of the California Business Oversight Department. I will never be humiliated like this again.JOSEPH H.
Trailer Rental & Towing in Redwood City, CA at U-Haul Moving & Storage of Redwood City
Redwood City, CA 94063
(E Of Woodside Rd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Redwood City, CA 94063
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My original location for drop off (1147 Arroyo Ave, San Carlos, CA) was met with resistance and a rude owner who was not willing to take the Uhaul back and instead told us to find street parking and that we were wasting his time. Warning to others- do not try to return at this location! However, Daniel at the Redwood City location took my call asking for help and was happy to have us bring the Uhaul to that location right away. The staff was friendly and has us in and out in a few minutes. Thank you to Daniel and his staff that helped us that day!!SHANNON T.
Eddie is the propane kingmike S.
Seamless rental online & storefront staff were incredibly kind! Easy way to transport garden furniture without a hassle!NICOLE M.
Check in person was not friendly. She didn't seem very interested in her job. The van was very dirty. I also don't appreciate the excessive focus on getting customers to take out insurance on the vehicles. First of all most people that have private vehicles have insurance that covers a rental and second the price you charge for insurance is exorbitant. I don't think I'll probably tried another company next time I need a rentalReid P.
Was able to find parking for my car. That was the only concern but there was a spot there. All good.Arthur T.
The space was cramped. The future dolly I wanted to rent was not provided. They stopped carrying them but would SELL me one instead. I had to keep going back inside to get things I expected to be in the ruck or ready when I checked out like pads, utility dolly...RICHARD J.
Very easy pickup and dropoff.MAYA T.
match what is advertised on the website with what is actually stocked by the location.RICHARD M.
Todo biemJOSE M.
The only problem I had was when the truck was picked up. There wasn't enough people checking customers in or helping. Otherwise the check in process was good. I had no issues returning the truck.LETICIA R.
Uhaul all locations have been great. Your my go to for trailers & trucks. Thx.MARY F.
This location is the worst, I got there at 8:30AM and I left there at 10:00am is just one person doing the job for a many customer this is ridiculous how the manager set up the schedule; and this is not the first time i have been in this location multitimes and always like that and I called day before to make sure evryting will be ready for our company I spoke with Nik and that wasn't help at all.CESAR F.
Very helpful employment stuff thank you I will rent from you againJOHN B.
The rental experience was perfect, but the return was awful. When I returned, the sign said stay in the vehicle and someone will be out to take care of you. I waited for 10 minutes, and after no one came, I went into the office and returned the key. The guy at the desk asked if I wanted an email receipt and I said yes and went. That night the email receipt showed up and I was charged double the rental fee and double the CDW. The receipt showed I returned the rental over 3 hours later than I actually did. I went back to the office the next day, and the woman told me not to worry, an inexperienced employee had processed the rental and the charge would be reversed. She gave me the manager's card. Two days later I noticed that my card had been charged the full amount on the original receipt, so I called the manager and he reversed the charge. What a hassle!Robert D.
Someone should always be present inside to help customers at the register. Too many people were waiting a long time because there was never someone present. Parking for your vehicle is very limited, and so you are told to find street parking on the street in the nearby neighborhood a few blocks away. There seems to be a lack of communication between online and in person bookings. The wait times are too long, they need to improve their customer service starting with hiring more employees.ERIKA A.
Todo estuvo excelente ðŸ‘ŒEFREN T.
Truck over heated on me i had to put coolant in the reservoir . And I didn't get reimbursementNoe R.
Thanks for the professional and friendly service!MICHAEL S.
Thank you!Steven T.
Samantha is very competent and always positive. Well run storeMICHAEL S.
Thank you for making my move easier and less stressful. Stay safe and healthy!ELIZABETH C.
The storage units at the 2200 El Camino Real, Redwood City has a non-operational after hours alarm. Access should be available until 10pm. Right now access is only available during store hours, which is very inconvenient. Can U-Haul please fix the alarm ASAP. Thank YouMichael G.
The pickup process was smooth enough. However when returning the equipment bought some additional boxes and needed to pay with cash. I was told they had no change. When I asked for my money back amazingly change was found and the clerk tossed the change at me some some fell on the floor. How can a nationwide chain not have change and then magically produce it. Also this location is always out of inventory on the main items one needs for packing.David W.
Everyone I met at UHaul Redwood City was friendly, professional, and extremely helpful.RALPH R.