Trailer Rental & Towing in Redwood City, CA at U-Haul Moving & Storage of Redwood City
Moving to or from Redwood City, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Redwood City CA 94063 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Redwood City, CA
Cargo trailers in Redwood City, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Redwood City!
Utility trailers are perfect for towing large or oversize cargo in Redwood City CA 94063. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Redwood City provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Redwood City, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Redwood City, CA online today!
Trailer and Towing Supplies
Jeff D. on
The equipment is fine. I’ve been using U-Haul for years and always have the same comment...as does EVERYONE I talk with. U-Haul customer care at the store counter is consistantly poor. Usually too few people working to serve your customers in a timely manner. One simple change: get your counter people to simply look up an acknowledge the customers in line. That’s it. But without this simple management training, your staff look down and only focus on the customer in front of them. Very frustrating and makes people cranky when they finally get to the counter.
Benjamnin B. on
Krishneel c. on
Why do I need to do the whole rental and return on my phone? Whats the point of having employees there, and all they can say I need to do everything on my phone?? I have to take a picture of myself and submit it to who?? Will not be using your company again.
Benjamin H. on
Never say to a new customer who comes cold to the desk that he can only rent a truck by cell phone iand make him go 15 miles back home to get his cell phone! What if that customer had come by Uber and was so pissed off he went instead to Budget?
Greg M. on
Nice employees as well.
Devin C. on
The mobile check-in process was a joke. I should have been able to complete 95% of the process before I arrived, then just take a picture of the truck when i arrived, get my keys and leave. This location is severely understaffed so even with mobile check-in, it took me over 30 minutes to get my vehicle off the lot. Leaves a lot to be desired
Diane D. on
Have more cashiers, when I was in there buying boxes and stuff there was often long lines.
JEFF F. on
The system generated data from my last rental and my reservation was not in the system but the staff were great helping get me out the door and very timely on the return
Charles h. on
To many customer vehicles parked sparaticly having propane filled. I had to go out the entrance. Maybe move the propane refill station off to a corner instead of dead center in the middle of the yard. Maybe that way it won’t catch fire and explode like it did last year. Seams like common sense.
RYAN C. on
I have been a U-Haul customer for 15 years (because your monopoly on moving equipment usually leaves no other options) and without fail I am appalled at how poorly the company is run, the complete lack of organization at every location, and how despicable the customer service is. This time the truck was not prepared with the moving supplies I had reserved, but that detail paled in comparison to your new rental procedures. This was my first experience with your "online check-in, go find your own truck, ID verification, equipment survey, call my friends at 7:45 AM for an identity check, where did you park, cleanliness verification, etc. app" and what can I say but "Congratulations, you've done the impossible and made the U-Haul experience even shittier." While the (few) real employees at this facility were courteous, your corporate structure has left them with zero responsibility and powerless to contribute to customer satisfaction. You're app is the equivalent of going to a restaurant and seating yourself, cleaning your own table, cooking your own food, washing your own dishes, and then being forced to take pictures (with your own device) before you depart to prove to the health department that the restaurant is up to code and that you've sufficiently cleaned the table for the next customer. Do you really want to be that company that people only resort to because they have no other choice?
Melissa D. on
You can stop having this location use the online check in system. I had to re-enter all the information I had already given you, create an account, find my vehicle, upload pictures, try to get verified by a contact and when that failed was asked for my fucking passport. Then when I asked "A passport for a van?" I was cancelled and had to bother the understaffed person to do what could have been taken care of as soon as I entered the store. This was on the day I was moving out for a fucking divorce. I had a melt down and in the end needed an employee to help me which could have been taken care of in 15 minutes when I first walked in. I tweeted this and got a "U-haul cares" response of the following: "Unfortunately that is a policy and requirement that we have to check out rentals. IN your confirmation email it advises you: Please remember to bring your driver's license. Additionally, be ready to provide a minimum of (2) of the following: Additional Contact - Will be Called & Verified Employment - Will be Called & Verified Relative's Information - Will be Called & Verified Passport (Not Expired) Residential Lease Agreement (Current) - Nicole" So instead of taking care of it on the spot it took 45 minutes to rent a fucking van. I will never use your service again.
allan C. on
Central location but a bit confusing getting in & out!
ofer d. on
This location has excellent service and good inventory. However, the U-haul online reservation system is inaccurate and misleading. I will not recommend using it until it is fixed.
Miles M. on
Charged me an extra day more than I used on my credit card
Javier G. on
Everyone was great!
Tina P. on
The verification process was frustrating. I understand that the change in procedure is to protect customers from identity theft but some advance notice for new customers would have been nice. Since the process required having someone verify you via telephone and I had no one available at the time I went to pick up the van, I had to wait 30-40 minutes until someone was. Had I know I would’ve done that process prior to picking up the van. Also I’m not fond of providing a lot of personal information to a company to keep in their database (photos of my drivers license and myself). I will probably not use uhaul again if i have the option.
emori s. on
Gesthimani R. on
Zero customer service even though I selected the option with a Uhaul employee. Simply unreasonable to expect everyone to do everything over their phone. When we finally entered the truck, it wouldn't even start; apparently it had an issue with the key that was known to the staff but they didn't think they should mention it to us. Didn't explain a single thing about how to operate the vehicle, I had to google/youtube everything. They didn't even tell me I had to put gas back in the truck, found that out myself as well. Everyone looked like they were doing a chore - I'm guessing Uhaul is not the best employer. Last but not least, the way Uhaul advertises their fees is at the very least misleading. Prices go up significantly before you even realize. Hopefully I won't need to use Uhaul again, as I don't think the aforementioned issues are specific to that particular location.
Jonida C. on
A couple of problems: 1. I had booked my vehicle two weeks in advance. When I arrived at the location the online system was not able to do the verification and I ended up sitting one hour in the line to get a van. 2. The values on the dashboard (mileage, gas, ect) of the van were completely different than the values the person on the counter had put on paper (and it was different as in I would end up paying significantly more if I hadn't noticed the difference) 3. I ended up paying double the price of what I expected, and in part it tied back to point 2 above. I was charged as if I had consumed more gas (I filled up before returning), I was charge 2.5 times the milage I did. 4. Had to spend more time see why I was charged so much and to get a refund. All in all, I doubt I'll use the service again.
micheal h. on
Streamline your registration process and teach your employees to be prepared to help customer wade through it;
Hung-Bing T. on
More customer parking.
mauricio V. on
The phone was not working and the guys at the counter had no other way to get to my order. This is not the fault of the store clerks but it sure was annoying. Beyond that the sore check seemed surprised that I was upset.
Brian F. on
The online check in and check out was extremely easy and fast.
GEORGE D. on
Our truck had no windshield wiper blade. This was a problem for us. We feel that with the new check out system that the trucks are not being properly examined before they are issued. It was also very inconvenient to have to self check out.
Charles S. on
I booked a truck several days in advance and provided U-Haul with my credit card. The U-haul system told me, "We have a 10' Moving Van reserved for you and guaranteed Saturday, 6/16/2018 at 6:00 AM. " This was not true. When I arrived at the U-Haul location in Redwood city, the U-Haul smartphone app said no truck was available. It gave me a number to call. I called and was told U-Haul was closed. There were some numbers on the door. I called them, too, but nobody answered. It took me over 1.5 hours to rent a truck. After 7 AM, a truck appeared in the system. However, when I tried to rent it with the U-Haul app on my phone, U-Haul rejected my photo and refused to rent me a truck. I went in the office and showed the one helpful person my drivers license and passport. He rented me a truck. To add insult to injury, I was asked to sign a paper that said the tank was 7/8th's full when the fuel gauge said 3/4. I showed it to another (less helpful) U-Haul employee. He said he would split the difference and marked the agreement halfway between what it said before and what it really was. After driving a 15 miles to my house, I showed the gauge to my wife. It was already below 3/4. The app and the pickup process are badly broken. Not all of this should be blamed on the Redwood City dealer. U-Haul should verify my ID at the time I place a reservation. If they are not going to rent a truck, tell me right away. Don't send me a confirmation that turns out to be a lie.