I got behind because of financial problems. When I paid off the rent. My lock was broken off. Which I understand I was behind but they broke my property then made me buy a new lock. I was going to leave my stuff there until that happened.
Jeffrey S | Overall ExperienceSelf Storage Units in Redwood City, CA, 94063
U-Haul Moving & Storage of Redwood City
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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Sequoia Self Storage
1775 Broadway St, Redwood City, CA 94063 View Available Units
(U-Haul Neighborhood Dealer)0.8 miles from this location -
U-Haul Moving & Storage of Belmont
554 El Camino Real, Belmont, CA 94002 View Available Units4.7 miles from this location -
U-Haul Moving & Storage of Thornton
4833 Thornton Av, Fremont, CA 94536 View Available Units12.1 miles from this location -
Devon Self Storage
818 W El Camino Real, Sunnyvale, CA 94087 View Available Units12.3 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Wish there was a discount for paying for six-months or even a year up-front.
MARA V | First ImpressionsI was greeted and assisted with all of my needs in renting a storage space. The young man who waited on me, was very helpful, professional, and had very excellent customer service skills. He answered all my questions., Very professional thank you.
Kevin f | First ImpressionsThe person who helped me was completely indifferent, as if he was inconvenienced that I was a customer! Getting a storage unit took way longer than it should have, no instructions on how to get in (via the multiple code-entry pads in the back), where to go/find my unit, or any other "welcome/onboarding" experience. Finally found someone else and asked them for help. ZERO friendliness, ZERO care, ZERO reason to return!
DAVID N | First ImpressionsKeep up the great work
David N | Overall ExperienceYeeeeeeeeee
Vanessa C | Overall ExperienceThank you
derrick b | Overall ExperienceU-Haul does need to fix one problem. Your company's software is slow. When staff has to prepare documents, a customer has to wait in-office. It took nearly one-hour for me to officially check-out of two storage rooms I rented for one month. It was not the fault of staff. Otherwise, U-Haul provides solid customer service.
ROBIN P | Overall ExperienceThe facility is ready for an renovation, but the staff is top-notch
Jennifer H | Overall ExperienceThank you so much happy with everything
Saane I | First ImpressionsThe automatic doors didn’t work. If I didn’t arrive before close, I wouldn’t have been able to get in. Also, there was a rat trap in my storage unit which made me worried there might be a rat problem in the building.
Emily H | Online Move InUhaul is in breach of contract, in dishonor, in default, and accepts the consequences of being liened for unjust enrichment, double-dipping, RICO violations, tax evasion, failure to fully disclose, creating securities with my property, and operating in blatant fraud. UCC 1-308...
Amy S | Overall Experience