Strayed off ok. When we got to the drop off point, the business was closed. THERE WAS NO DROPBOX FOR KEYS. It said online it was open until 10, we arrived at 7. So I called uhaul to figure out an alternate plan. We were directed to proceed to another drop site over 120 km away and promised that we would not be charged for the mileage. So we went way out of our way and did the drop off. Received an email the next day from Adam Boughton from Uhaul in Manitoba. Surprise, they are charging for the extra mileage because according to Adam “you could have just left the vehicle there and put the keys in the Dropbox. THERE WAS NO DROPBOX GENIUS.And he will not return emails or phone me despite multiple attempts by me to contact him. So I got charged over 200 extra because their Dépôt was closed, there was no Dropbox and I added significant distance to my trip and paid for the fuel. If you have any options other than uhaul I’d suggest you use it
Jennifer T
Shiva Transport Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Regina, SK S4N6S3
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Customer Reviews
- 3.0 Average Customer Rating
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Office and yard are in pretty rough shape, but the staff was friendly and the trailer worked well.
DAVID GTerrible trucks. Had to trade one out for another bc check light on. ABS light came on with the second one while on highway! Not clean behind or beside seats.Nobody at original location when I booked last week told me to pick up at completely other location. And the latter was absolutely terrible parking lot; really great employees otherwise at Park St. Regina but next time I will simply rent a covered trailer and pull w truck instead of these old decrepit vehicles that everyone trashes when they drive them.
MARGARET PThis location is just blocks away from our shop it was perfect .
DEAN HBusiness was closed at time of drop off. Unable to adequately answer these questions.
Stephane P