Employees at the station did not want to be involved in the transaction. From reservations, plckup and return they were not willing or able to assist this 76 year old man with the process
William M
Sunset Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Renton, WA 98059
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Had reservation near my house with 30 mile credit. They moved my pickup spot 15 miles further than requested but did not adjust the mileage credit. Pretty underhanded.
MICHAEL TIt took some time for receptionist to find paperwork on-line.
VALDEMARAS RLocation was fine. U-haul app and return process was weird. I already parked the U-haul in between the other U-hauls. Then the app asks me to take pictures from the side. App instructions should be more clear so I don't need to park, pull out, re-park, etc. Pain in the butt after a big moving experience already finished.
THOMAS MThe system didn't work when we checked in/picked up the truck. It didn't work again when we returned it. Though the staff was amazing but afterwards we got charge $127+ tax extra. 120 for damage or missing item which the sales person confirmed was not the case. I am disputing it with Uhaul customer service but still haven't heard back. Its been frustrating as it was for a nonprofit and our budget didn't allow for such high charges. I hope we get our money refunded soon.
Annu L