location was close, customer service was not helpful on the phone
SIMON D
GVA Brands Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, BC V6V3C1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Highlight what side of the building the office is on
KATHERINE GI have no idea of this location's qualities, because I wasn't doing the drop off, but we were not able to use drop-off location we told to use; therefore this is kind of problem that makes me want to score zero (0) on the entire u-haul experience. I'm NOT happy with this. (I'm selecting NO on the 3 questions because the survey is forcing me to answer questions that I did not witness -- which itself is amazingly stupid)
Randy CThe U-Haul location is in an industrial area of the city and the desk is located in a warehouse building with many boxes piled up inside. No attendant at the desk - others (maybe from other businesses at the location?) had to find the guy to help me. No formal paperwork/return process, just took the keys and said thank you. The account was closed out properly and I received the receipt online so no issues there.
ANDREW PI contacted the attendant to ask for a later pick-up and they were very accomodating. They were well informed, answered all my questions and were friendly and respectful!
Depinder M