Clean up the broken glass from inside the cabin. I cut my hand trying to remove dust from the door that turned out to be glass particles. And if you don't have the tools the customer ordered, make the appropriate changes to the order. No one wants to be charged missing tool fees for something they didn't get in the first place. Also, inspect the rentals. I had to ride and hour and a half from Richmond then another hour and half to my destination with no seat belt that latched. it just pops out the buckle. shame.
EDWARDJOHN S
Commerce Market & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23224
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Customer Reviews
- 3.0 Average Customer Rating
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None of the employees at this location speak English. This made for a very difficult return, one which was completed two days early. I had to call GOUHAUL four times just to get a receipt and to be able to provide proof that my truck had been returned. This facility is also in a very dangerous part of the city, with multiple addicts who were actively using narcotics in the parking lot.
colt eIt really depends on the of the person picking up. It is an industrial area with limited traffic during off hours. When I arrived for pickup someone was circling the vehicle. I was unsure if they were an employee meeting meeting me or what. Turned out to be someone just talking to themself and they left as I approached. My wife brought me to pick up truck and while she was parked someone (employee?) pulled in and honked at and harassed her because apparently she was in the way of where that person wanted to park. My wife was parked in a designated spot. Upon return there was a large crowd (10 people) blocking the return slot. While they seem annoyed they did move when I asked.
Sean MThanks for your service
jose fIt is was it is location wise, however, the personnel was professional and helpful
Charles G