No improvement needed from my newest rental experience with uhaul. Kurt, the owner is awesome! Ozzy Is always so friendly and greets with a big smile and Janet is always ready to assist! I won't rent trucks or trailers anywhere else.CINDYSUE H.
Trailer Rental & Towing in Richmond, VA at U-Haul Moving & Storage of Chippenham
Richmond, VA 23225
(E Of Chippenham)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Richmond, VA 23225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great customer service Jerry was Great to work with!GARYANDERSON D.
Clearly marked drop off location, well lit, checking out after hours was quick and smooth.KYLE C.
Service was Great and Friendly. Very Knowledgeable Great equipmentJohn J.
quick. Location ALWAYS has great service.HARRY W.
Quick easy pickup & drop offSENANSENAN A.
Fix your reservation system, it doesn't work.John T.
Ozzie was personable and fast. Great attitude. Website would not let me check in before arrival.JOHNIRA G.
The customer service line was horrible, not this location but Uhaul in general.ANTHONYJOHN D.
It is really inconvenient to have to work around the mattress pads and hand truck that I did not order. If I break the plastic to get them out of the way, you will charge me for them. I rented an entire truck, yet had to work around stuff I did not ask for that was mounted at the door.Andrew M.
Tech helped setup the trailer to our U-Haul. My only concern here is they don't supply or suggest a saggy pin or bolt after hitching the trailer. We added one when we got home.Jeremy S.
Ozzzy is great. He explains stuff well.CHARLESMARK C.
The truck was shaking as I put on brakes. Also when I called the store I never got through to anyone.TYRELLOMAR B.
Welcoming and helpful. Good and dependable equipment.MARKCLINTON B.
I scheduled to have a cargo trailer for 6 days and I paid $237 and the guy messed up the contract and then they going to tell me I owe them money for a contract and which they messed up. Will never deal with U-Haul again. I'd rather deal with Penske or another rental company never again will I use U-Haul.RAAKINDESHAUN A.
Very helpful staff.Muazzam S.
The experience was great and very fast service at the Uhaul site.ANNEC S.
The vehicle clearly smelled of heavy cigarette smoke when it was picked up. I know there is little U-Haul can do once a customer smokes in the vehicle short of airing it out for a few days, but it would have been nice to know of smoke contamination prior to pickup.Peter B.
USB charger in van pleaseDEREKJAMES B.
Everything was greatSANTRICIAMONIQUE J.
No improvement. Everything went very well.EDITHALBERTA C.
Awesome and friendly customer service..DAVIDLAVELLE H.
The location was fine. What was NOT fine was receiving a toll fee for the rental that I didn't owe! The toll occurred a month after returned the trailer. That's the 2nd time that has happened to me renting a trailer from u-haul. Jim Bates (804) 690-9143 firstname.lastname@example.orgJAMESLAWRENCE B.
I did not appreciate the charging for gas. The guage didnt move from where it was. I went 9 miles for the entire trip. Maybe let customer know about fuel charges. When you drop off a truck and they say they will take care of it. The charge was higher this time. Last trip was half the price. Same truck same distance.Andrea W.
I bit the bullet because I had a long day and didn't feel like pressing the issue, but the vehicle was not clean when I got it. I stated it was not clean enough to be immediately rerented upon return and was charged 25 dollar cleaning fee. I returned it in the same condition I received it.Andreu G.