No improvement needed from my newest rental experience with uhaul. Kurt, the owner is awesome! Ozzy Is always so friendly and greets with a big smile and Janet is always ready to assist! I won't rent trucks or trailers anywhere else.
CINDYSUE H.Trailer Rental & Towing in Richmond, VA at U-Haul Moving & Storage of Chippenham
6101 Midlothian Tpke
Richmond,
VA
23225
(E Of Chippenham)
(E Of Chippenham)
Services at this Location:
Contact Us
6101 Midlothian TpkeRichmond, VA 23225
(E Of Chippenham)
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Richmond, VA 23225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
Self-Storage
We have the most coverage in North America!
-
U-Box® Containers
We ship across town or accross the world!
-
Moving Supplies
We sell hundreds of products to make moving easier!
-
Trailer Hitches
U-Haul is North America's #1 hitch installer!
-
Propane
Propane service delivered straight to your door!
-
Trucks for Sale
We have the largest selection in the industry!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Great customer service Jerry was Great to work with!
GARYANDERSON D.- Rating:
- 5.0
Clearly marked drop off location, well lit, checking out after hours was quick and smooth.
KYLE C.- Rating:
- 5.0
Service was Great and Friendly. Very Knowledgeable Great equipment
John J.- Rating:
- 5.0
quick. Location ALWAYS has great service.
HARRY W.- Rating:
- 5.0
Quick easy pickup & drop off
SENANSENAN A.- Rating:
- 5.0
Fix your reservation system, it doesn't work.
John T.- Rating:
- 5.0
Ozzie was personable and fast. Great attitude. Website would not let me check in before arrival.
JOHNIRA G.- Rating:
- 5.0
The customer service line was horrible, not this location but Uhaul in general.
ANTHONYJOHN D.- Rating:
- 5.0
It is really inconvenient to have to work around the mattress pads and hand truck that I did not order. If I break the plastic to get them out of the way, you will charge me for them. I rented an entire truck, yet had to work around stuff I did not ask for that was mounted at the door.
Andrew M.- Rating:
- 4.0
Tech helped setup the trailer to our U-Haul. My only concern here is they don't supply or suggest a saggy pin or bolt after hitching the trailer. We added one when we got home.
Jeremy S.- Rating:
- 5.0
Ozzzy is great. He explains stuff well.
CHARLESMARK C.- Rating:
- 1.0
The truck was shaking as I put on brakes. Also when I called the store I never got through to anyone.
TYRELLOMAR B.- Rating:
- 4.0
Welcoming and helpful. Good and dependable equipment.
MARKCLINTON B.- Rating:
- 1.0
I scheduled to have a cargo trailer for 6 days and I paid $237 and the guy messed up the contract and then they going to tell me I owe them money for a contract and which they messed up. Will never deal with U-Haul again. I'd rather deal with Penske or another rental company never again will I use U-Haul.
RAAKINDESHAUN A.- Rating:
- 5.0
Very helpful staff.
Muazzam S.- Rating:
- 5.0
The experience was great and very fast service at the Uhaul site.
ANNEC S.- Rating:
- 3.0
The vehicle clearly smelled of heavy cigarette smoke when it was picked up. I know there is little U-Haul can do once a customer smokes in the vehicle short of airing it out for a few days, but it would have been nice to know of smoke contamination prior to pickup.
Peter B.- Rating:
- 5.0
USB charger in van please
DEREKJAMES B.- Rating:
- 5.0
Everything was great
SANTRICIAMONIQUE J.- Rating:
- 5.0
No improvement. Everything went very well.
EDITHALBERTA C.- Rating:
- 5.0
Awesome and friendly customer service..
DAVIDLAVELLE H.- Rating:
- 5.0
The location was fine. What was NOT fine was receiving a toll fee for the rental that I didn't owe! The toll occurred a month after returned the trailer. That's the 2nd time that has happened to me renting a trailer from u-haul. Jim Bates (804) 690-9143 jim@midlo.us
JAMESLAWRENCE B.- Rating:
- 3.0
I did not appreciate the charging for gas. The guage didnt move from where it was. I went 9 miles for the entire trip. Maybe let customer know about fuel charges. When you drop off a truck and they say they will take care of it. The charge was higher this time. Last trip was half the price. Same truck same distance.
Andrea W.- Rating:
- 3.0
I bit the bullet because I had a long day and didn't feel like pressing the issue, but the vehicle was not clean when I got it. I stated it was not clean enough to be immediately rerented upon return and was charged 25 dollar cleaning fee. I returned it in the same condition I received it.
Andreu G.