I parked near the trailer I was picking up and I was told in a unfriendly manner that I need to move my car, when I told him I was picking up that specific trailer I was told that I was parked where he parked his incoming trucks, I know that he had to check in any truck first before he parked it, but I moved my vehicle only to move it back when I was to get hooked up to the trailer, I reserved the trailer for three days but was charged for four even though it was technically just over 72 hours, I was disappointed because I have rented many trailers and I will probably continue to do so but I'm not sure because now I'm thinking I can just buy a trailer and not deal with people on a power trip because they work in the yard with the trailers and trucks
Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage of Chippenham
Moving to or from Richmond, VA 23225? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Chippenham.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Chippenham
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.
Cargo vans and pickup truck rentals in Richmond, VA
U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA 23225. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
very friendly and accommodating staff!
You really need to invest in snow tires for your trucks . Thanks
nothing - super helpful
Very helpful when I came in. Check in was quick.
Real good set up for rental. Quick, easy - mobile AP was well put together. Upon return of vehicle there was a minor snafu that staff corrected quickly. Final bill was actually lower than quoted!
Everyone at this location is very helpful
The phone drop off instructions: I clicked â€œreturn truckâ€ The directions told my to verify that my gas level matched my pickup level, and truck was clean etc. and told me to put keys in afterhours drop box. Which I did. I then inadvertently pressed â€œreturn truckâ€ again. The directions then took me into the directions to take photos of the return truck, gas level etc. Somewhat confusing.
The equipment was functional. The trailer rub rails were older and I could barely slide a strap through. Also the end of one side was not attached so could not be used. The door was also difficult to use
My original reservation at a different location (Belk Blvd) wasn't available. The truck was broken, but no one contacted me to inform me. Thus, I had to go to this branch to get a replacement truck, which also wasn't available here. The team at Midlothian turnpike was very helpful and helped me find a replacement truck, but all of this meant that we were 2 hours late to our destination.
I appreciate everything you did for me in regards to my son didn't charge me extra that means a lot you have a customer for life
This is a great location I visit fairly often. The associate who helped me load my car on the hauler was fantastic. Very friendly, professional & helpful!
Nice set up to clean vehicles as they are returned. Friendly and helpful staff person. Easy to find
Keep doing what you are doing!!
Perhaps consider extended hours for vehicle drop-offs.
The trucks are parked too close for an individual to go through and inspect the truck. If it rains or snows, the only way around is by going over the grass which creates a mess for your shoes and eventually inside the truck. Recommendation would be to reverse and park trucks instead. Improve your smartphone app for android. It doesn't work efficiently. It couldn't recognize my location even though other apps on my phone could see my location. I had to retake the front part of my license like 3 times before it was accepted. Sorry to say but U-Haul doesn't seem to be 100% ready with their mobile check-ins.
Great customer service ðŸ‘ ðŸ‘Œ ðŸ‘
I paid rental fees for furniture blankets and a utility dolly. Neither were in the truck when I got home to start loading. I'd hired moving help, so, there was no time to return to the rental location.
This is the better U-Haul place to be.
As always, this location handles my rentals as quickly and professionally as possible. Would always recommend this location.
Megan and Monique were so helpful in getting my reservation worked out. I had set up a reservation for one day round trip but there ended up not being a truck available from my pickup spot. Beth called me and was great with fixing it for me and was very generous with a discount. It was all very confusing so my pick up and drop off wasn't the easiest process, but Megan and Monique did a very good job figuring it out. They were great!
We found Kurt to be helpful, informative and very polite. The entire process was smooth and the use of the trailer invaluable. The triplet was easy to use and pulled like a dream . The instructions on the fenders were a smart idea. We are impressed with all of it. Thanks again
Very busy and inadequately staffed for the demand. Handled the transaction quickly and professionally once I got though the 30+ minute wait.