I thought the building was abandon. However, the building was across the street from a trashy store. The area didn’t feel safe. U-Haul sent me the wrong address to the drop off location. I asked numerous people from the area and they weren’t familiar with the address. I even asked a police officer and he tried to help me locate the correct address. We both tried calling and were told that the number were no longer in service. Then they charge me extra for all of this after they had already charged my card. I will consider any company when I go to move again due to my job having me to relocate yearly. Others from my company states they won’t use U-Haul anymore either.
PEGGY H
Tiger Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgeland, SC 29936
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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NEVER!!! These people should not be in charge of heavy equipment that could kill people.
John WThe employee told me I had to do everthing myself. I used the App to return trailer. I asked her to inspect the trailer, she said she would do it later, after I left. She told me to park it anywhere on the lot. The lot was not well organized. Equipment was everywhere. Very little room to park.
Colleen BLiterally no one was there, it's an abandoned gas station. We called the number on the contract, and it went to voice mail. We called the customer service line for some help, and the lady hung up on us after I explained the situation. Fucking horrible customer service.
BRYANNA HNo comments
Timothy H