Poor communication - 2 locations — the one with the official sign and lockbox had no info and was rude // the other location had no sign but had the keys // low internet signal for downloading UHaul app
THOMAS R
Tiger Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgeland, SC 29936
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Customer Reviews
- 2.0 Average Customer Rating
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Location was very sketchy at an abandoned gas station. The worker drive up to me and insisted he would just take the key for me and "take care of it". I was charged an extra day because of that. I will never go to this location again.
Ashley LI reserved through the app with size of trailer and drop off location. I got the trailer on Saturday but no paperwork and didn't receive an email with any paperwork. I made many calls to Uhaul for 2 days till I finally got paperwork. Rental location was closed on Sunday and I was leaving on Monday. The uhaul phone representatives were outstanding and they finally got my paperwork. The local company changed the drop off location and charged me for the insurance which I had declined. The uhaul phone representatives were able to change the drop off location for me. Most of the reviews for this location were 1 star but it was just a few miles from home so I tried but if I need to rent again I will not rent from here again.
Robert IWorst UHaul experience ever. No one was available even though they posted fake hours of operation during my Saturday pickup. Store clerk was extremely rude and unprofessional. I would revoke their U-Haul privileges immediately. Very stressful situation. Definitely a worse than poor rating. Go elsewhere and bypass that scam office. U-Haul definitely needs to look into this operation and pull their equipment.
Timothy Rnobody working there on a Friday at 2pm when I dropped it off. Had to call the 800 number to turn the truck in and leave it parked in a convenience store parking lot across the street because they had uhaul trucks blocking both entrances to the uhaul lot.
Cody S