Customer service is ignoring me. Uhaul please email me back for the overcharge. Have used this location twice out of necessity, it's almost as if uhaul is on some sort of vendetta against people. It seems like they go out of their way to do a bad job. I'm impressed with how unprepared they are. It's like they took my reservation and decided to do the opposite, then overcharge for it. It has to be easier just to do it correctly, no?
Carmen L
Starr Street Parking
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgewood, NY 11385
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When I picked up the van, the gas tank was about 1/4. The tire pressure gauge said air was required. The change oil light was on. So it wasn't being very well maintained. It was clean when I picked it up and it was a fairly easy process, thus the positive rating.
William JBetter explain of location, was charged an unnecessary cleaning charge when we picked it up it was dirty! And was not told to refuel but was charged for fuel!
Michael VDo not rent here. Very unprofessional staff. Poor vehicle conditions. Overcharged do to staff errors and had to appeal to get my money back.
C RI had a lot of issues switching to this dropoff location, Waited for 3 hours because the “system was down” or so i was told was charged for another day even though i waited there for 3 hours trying to get it switched it was just very time consuming and exhausting.
DUMARCK B