Trailer Rental & Towing in Roanoke, VA at U-Haul Moving & Storage at Melrose

875 reviews

4426 Melrose Ave NW   Roanoke, VA 24017
(Corner of Melrose Ave & Peters Creek Rd)

(540) 366-2415

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(540) 366-2415

4426 Melrose Ave NW
Roanoke, VA 24017
(Corner of Melrose Ave & Peters Creek Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Roanoke, VA 24017

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

875 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Many thanks for working with me to find a truck at the time I needed it, despite my mistake in the ordering process. The truck was in great condition with a full tank.

ROBERT WALLIS M. 
Rating:
5.0

Personnel was very polite and helpful.

DOUGLASGARLAND D. 
Rating:
5.0

Kim & Chris at this location were an unbelievable team, they worked very well together and made my rental experience an enjoyable one...

Kevin S. 
Rating:
4.0

Explain bill clearer

Gail H. 
Rating:
4.0

We initially were supposed to pick up from the Williamson Rd location but were told to go to the Salem Turnpike location. Nobody was there when the store was scheduled to open. When the general manager came flying into the parking lot he did not greet us or apologize. He barely spoke to us, except to tell us he didn't have a truck for us. He sent us to the Melrose location. They had much better customer service skills.

William W. 
Rating:
4.0

The location is a little difficult to get in and out of, but nobody's fault and not anything can be done due to configuration of the streets. Staff was outstanding both in helpfulness and friendliness both at pick up & drop off.

Greg S. 
Rating:
5.0

Will was extremely professional, friendly and accomodating

Scott V. 
Rating:
5.0

They were all polite and friendly

Melody W. 
Rating:
5.0

Well kept location

NICHOLASPAUL K. 
Rating:
5.0

Excellent customer service! Thank you!

Sunny Z. 
Rating:
5.0

Very nice staff.

Lynn S. 
Rating:
5.0

I've always been pleased with UHaul. I can't think of anything they could improve on. I often recommend UHaul to my family and friends.

ALEXANDER PARKER M. 
Rating:
5.0

It was a super easy and pleasant experience from beginning to end. Will definitely keep this location and place in mind if ever need to rent again!

Chrystal B. 
Rating:
2.0

We paid extra for a guaranteed pickup at 10am. We drove an hour in order to get the right sized truck, and when we arrived we found that the employee at this location simply hadn't come in to work that day. We spent more than 40 minutes on the phone trying to figure out what was going on. After more than an hour of waiting (with a sad baby in the car) someone was finally able to show up and get us our truck. The truck worked great, we were refunded our guaranteed pickup fee, and everything else was fine, but the delay was very unprofessional.

WILLIAM JOSEPH T. 
Rating:
5.0

Christopher was excellent. Facility was clean and orderly.

Mark H. 
Rating:
2.0

Indicate the return time front and center like you do the pickup time.

ROBERTWAYNE M. 
Rating:
5.0

I tried to call to ask if I could bring truck early and I kept getting transferred to the national call center and put on hold for a twenty minute wait. I know you try to encourage everyone to do business on line to save money but that's ridiculous.....

William R. 
Rating:
5.0

Give Chris a raise,, he works really hard.

Ernest M. 
Rating:
5.0

Everything worked out perfectly. The truck was just the right size for the job and the staff was very helpful. I will go to this location every time I need to rent a vehicle

James O. 
Rating:
5.0

Very helpful with getting it done.

JOSEPHWILLIAM R. 
Rating:
5.0

All transactions went very well. I can not recommend any changes

MARVINRICHARD Z. 
Rating:
5.0

Very easy and quick check out which is great after a long trip and move. The representative was super sweet.

Paige R. 
Rating:
5.0

Great staff

JOHNWESLEY K. 
Rating:
5.0

Really great staff at this location. Keep up the good work!

Anthony T. 
Rating:
5.0

Kim has excellent customer service experience

BOBBY H. 
No reviews have been submitted for this location.

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