Moving Truck Rental in Roanoke, VA at U-Haul Moving & Storage at Melrose

837 reviews

4426 Melrose Ave NW   Roanoke, VA 24017
(Corner of Melrose Ave & Peters Creek Rd)

(540) 366-2415

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(540) 366-2415

4426 Melrose Ave NW
Roanoke, VA 24017
(Corner of Melrose Ave & Peters Creek Rd)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Roanoke, VA 24017

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

837 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

All transactions went very well. I can not recommend any changes

MARVINRICHARD Z. 
Rating:
5.0

Very easy and quick check out which is great after a long trip and move. The representative was super sweet.

Paige R. 
Rating:
5.0

Great staff

JOHNWESLEY K. 
Rating:
5.0

Really great staff at this location. Keep up the good work!

Anthony T. 
Rating:
5.0

Kim has excellent customer service experience

BOBBY H. 
Rating:
5.0

Staff members were very helpful.

SAMUELLOUIS S. 
Rating:
5.0

Can you send few Tow Dolly to New Castle U-Haul agent, Carper Quick Mart & Supply?

JOSEPHG S. 
Rating:
2.0

My gas was almost on e when I picked up that sucked

Lisa C. 
Rating:
4.0

everything i expected from a rental company, keep up the good service

Randy R. 
Rating:
5.0

Very easy to work with and super nice employees!!

Emerald G. 
Rating:
1.0

We are a business and rent trucks frequently from your competition. After we returned this truck I was charged $78 for damage we did not do. There was no inspection made at pick up or at drop off nor were we informed that we needed to respond to an email about pre-existing damage. I have disputed this charge with the manager at the location but got no help. I hope you enjoy your $78 because it's the last you will ever see from my company. Dan Ryan 540-589-2418

JOSHUADANIEL S. 
Rating:
2.0

Truck we originally reserved had a dead battery so we got an "upgrade" to a larger truck. Everything seemed fine at first. It wasnt until the truck was fully packed that we realized that the back door would not close. After several frustrating moments we called the rental location assuming they would be able to do something about it. We were told we would have to call the roadside assistance number. Several calls and 6 hours later, the truck could not be repaired but the tech could cut the part keeping the door open. Long story short, we will never be renting from here again.

GUILIANNAIRENE F. 
Rating:
4.0

I turned my trailer in after business hours.

james S. 
Rating:
5.0

I had a great experience. The person I dealt with was very friendly and courteous. I will definitely return next time I need anything relative to your business. Thanks much..

TREVORASHLEY C. 
Rating:
5.0

The lady that was working there that day was so nice and was very knowledgeable about the job she was doing

DANIEL L. 
Rating:
5.0

I have worked with four Uhaul locations over the course of this move. The ladies (Kelsey and Laura) at the Melrose location in Salem are the best. They go out of their way to make sure everything is hooked up correctly. The open early and stay open much later thank the other Uhaul locations.

KAY N. 
Rating:
5.0

Laura and Kelsie are phenomenal. They have taken extra time to walk me through the process in hopes of making my move as simple as possible. They really go the extra mile in making people feel welcome.

KAY N. 
Rating:
4.0

A little bit more attention to detail, as far as the interior of the truck inspection. The passenger side visor was broken and cigarette damage to the center console was not recorded. Made me feel like I might be responsible. Other than that, vehicle ran well and the store personnel were amazingly friendly.

DOUGLASLYLE G. 
Rating:
4.0

Don't charge for something inexplained

Mario V. 
Rating:
5.0

Excellent customer service I've used them twice in the last couple of months and will continue to do so we needing anything for moving!

JAMESMATTHEW C. 
Rating:
3.0

When someone reserves a truck, don't rent it out and make them drive across town to pick up a replacement

GERALDWAYNE D. 
Rating:
2.0

Very disorganized.

Taylor H. 
Rating:
5.0

It was a very good experience. Staff were friendly and helpful!

FRANKTUPPER G. 
Rating:
5.0

I was using the app to see which location had the size truck I needed & on the day I needed it. When I went to the location the employee seemed confused as to why I thought they would have the truck. So after she looked & saw she could help me, it was ALL positive & a great experience after that. But I would suggest you never say to a paying customer, "I don't know why you were told to come to this location". That statement made me want to just leave & go somewhere else, but then I thought "no she needs to help me right here". So glad I stayed.

DARYLEUGENE G. 
Rating:
5.0

Staff was friendly and helpful. I will always go to Melrose in the future.

RICKYDALE F. 
No reviews have been submitted for this location.

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