They had a terrible time with the internet check out system. Took 40 minutes. Ended up having the 2nd Manager take photos of my license and CC info and text it to their tech support. Please help them get better organized. They said the tablet they had couldn’t be used anymore. Price was fair. Also the mobile return needs to say you are in the wrong location. The message I got was park legally ect and drop key in box.
Douglas L
Save A Lot 480
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rock Falls, IL 61071
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was a grocery store.
MORGAN WGo inside and talk to them don’t try doing it outside on ur own very confusing
Tanya AU-haul online service was spotty and forced us to restart checkout several times. Online service was also incredibly poor for setting up the pickup in the first place. Online service needs to be improved
Jakob OEasier than expected to get the truck.
Troy M