I brought the truck exactly 3,5h after I checked out. Not even close to my 4 hours. When I got back the lady in the store said I can put the keyes on their table and I am all good so I left. The charge on my receipt shows I checked out 1 hour after I came back with the keys!!! Horrible experience!!!
Dominik S
Mis Dos Patrias II
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockford, IL 61104
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Customer Reviews
- 3.0 Average Customer Rating
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When I walked in the lady was yelling at me saying did I come back to pay my debt. Mind you I’ve never been to this gal location to even have owed them debt. Then the man kept saying I owe them money for a truck. I told them I’ve never been here and I’m here to pick up a truck I reserved. Then he took my id and realized I was a different person. I feel like it was very very unprofessional to accuse someone of oweing them money.
SYRENITY MOnly uhaul place I would truly recommend. Thank you William
WILLIAM CThey gave us the truck with no gas ⛽️ and we drove the truck for 17 miles and they try to charge us for 200 miles please be carful and take pictures of the mileage before you drive away they are thieves
JOSSUE MOvercharged on everything No documentation printed
JAMES S