The truck was a piece of junk. I kept getting a warning light that the driver door wasn't closed. I had to slam it for it to close all the way. It drove down the street like I was off-roading. I couldn't drive over 30 mph. I mostly drive 20. I barely returned it on time because of having to drive so slow and how bad the shocks where. I didn't have time to put gas in and didn't know any gas station to this location. Now I'm being charged and extra $20. I want my money back for getting a bad truck. There was 5 other trucks in the front of the lot. She gave me the truck from the back lot.
corissa j
Mis Dos Patrias II
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockford, IL 61104
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Customer Reviews
- 3.5 Average Customer Rating
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No one offered to help park or unhitch the trailer. They were very friendly however.
Bradley HThey were there waiting and very helpful when we picked up the truck!
JOHN BI have used this location many times and the people are always very friendly and helpful.
William EThey do a lot of rentals there, and it gets quite busy. But they are very nice to work with.
JOSHUA W