The vehicle was in great condition and free of debris. No one was physically present at the location even though it was business hours. Everything had to be performed online. Even though I had completed the online check-in prior to picking up the vehicle. Example, I had to scan my license information on the initial online check-in and again when I picked up my truck. This makes it riskier for my personal information to be comprimised. I will likely not use U-Haul again unless the process is changed.
David A
Guardian 44 Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rolla, MO 65401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Inside truck dirty, ac not working properly
RICHARD MDrop off went well. We dropped off the truck after hours so we did not have the opportunity to interact with staff.
Jennifer KOvercharged me for the truck rental payed twice
Rick TFrom the pickup in Rolla Mo to drop off in St. Louis. It was great. Great employees. Will definitely use again and recommend.
ROBERT Z