Had to cross road construction to get to the site, and there was no one there. Followed instructions to call, then waited for someone to help me unhitch the trailer. Gave up after 10 minutes because it was hot, and this was my fourth site I had gone to trying to drop off the trailer. Unhitched it myself and drove off. Had to call to confirm they had closed out my rental. Wish I could get back the 3 hours of my life wasted trying to drop off a trailer. Will definitely not use U-haul again if I can help it.
KATHERINE P
Texas Party Rental & More LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Round Rock, TX 78681
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This place is garbage. Not easy to get to and also unfriendly staff. Will not rent from here again. Never had more trouble with equipment as i have had this time.
Jason RSafety. Make sure the cargo trailer is well hooked to the truck. Ours was not well connected and it dislodged in the middle of traffic. It could have caused a big accident. Fortunately nothing happened a Good Samaritan helped and we were able to exchange the cargo trailer. It caused a big dent on our truck and we need to find out if u-haul can help pay for that.
SUSANA bPerson that help me was nice. I wouldn’t recommend it to a friend only because there are other U-Haul closer to where I lived.
Michael SI dropped this off on Saturday and they charged me an extra $120, and I have no idea why. I’ve called twice and left my number and no one has called me back.
Alyssa M